Microtel Inn & Suites by Wyndham Baldwinsville-Syracuse

131 Downer St, Baldwinsville, United States
+1 385-355-7901
USD74
Starting From

3.4/5
Very GoodBased on 25 reviews
Verified reviews from our travelers

"Clean. I mean really clean. Everything is in good shape. Have stayed 4 times, ev..."

roland


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Accommodation
Room, 2 Queen Beds, Non Smoking

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Room, 1 Queen Bed, Non Smoking

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Suite, 1 Queen Bed, Non Smoking

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About Microtel Inn & Suites by Wyndham Baldwinsville-Syracuse

Description

Property Location
With a stay at Microtel Inn & Suites by Wyndham Baldwinsville/Syracuse in Baldwinsville, you'll be in the suburbs and close to Foxfire at Village Green. This family-friendly hotel is within the vicinity of Beaver Lake Nature Center and Radisson Greens Golf Club.

Rooms
Make yourself at home in one of the 60 air-conditioned guestrooms. Complimentary wireless Internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms have shower/tub combinations and hair dryers. Conveniences include desks and coffee/tea makers, as well as phones with free local calls.

Rec, Spa, Premium Amenities
Make use of convenient amenities such as complimentary wireless Internet access, a fireplace in the lobby, and a television in the lobby. This hotel also features a picnic area and barbecue grills.

Dining
A complimentary continental breakfast is served daily.

Business, Other Amenities
Featured amenities include a 24-hour business center, a computer station, and complimentary newspapers in the lobby. Free self parking is available onsite.


More about hotel policies

Hotel Policies
  • Check in 3 PM
  • Check out 11 AM
  • Check-out time is 11 AM AM
  • Minimum check-in age is 21
  • Check-in time starts at 3 PM
Children and extra beds policy
  • Rollaway/extra beds (surcharge)
We should also mention
  • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Pet policy
  • Pets allowed
  • Service animals exempt from fees/restrictions
Options and extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Pet fee: USD 10 per pet, per night plus USD 10 one-time cleaning fee
  • Rollaway bed fee: USD 15 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.


Top hotel amenities

Security

  • Safe-deposit box at front desk
  • 24-hour front desk
Internet

  • Free WiFi
Entertainment

  • Free newspapers in lobby
Cleaning Service

  • Laundry facilities
Other

  • Accessible bathroom
  • Roll-in shower
  • In-room accessibility
  • Vending machine
General Information

  • Total number of rooms - 61
  • Number of floors - 2
  • Smoke-free property
Food & Drink

  • Barbecue grill(s)
  • Coffee/tea in common areas
  • Free breakfast
Parking

  • Free self parking
  • Free RV, bus, truck parking
On-Site Facilities

  • Elevator/lift
  • Fireplace in lobby
  • Television in common areas
  • Picnic area
  • Computer station
Business & money services

  • 24-hour business center

More about hotel amenities

Where to eat
A complimentary continental breakfast is served daily from 6:30 AM to 9:30 AM.
More about the location
With a stay at Microtel Inn & Suites by Wyndham Baldwinsville/Syracuse in Baldwinsville, you'll be in the suburbs, within a 15-minute drive of New York State Fairgrounds and Foxfire at Village Green. This hotel is 13.1 mi (21.1 km) from Destiny USA and 14 mi (22.5 km) from Landmark Theatre.

Verified reviews from our travelers

3.4/5
Very Good
Based on 25 reviews
Verified reviews from our travelers

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Ajay
 
Stayed 1 night in May 2018
3.0
/5
Good
A few years ago
Really close to the highway. Lots of restaurants and fast food near by. But the Air conditioner is really outdated. They have no microwave in the rooms. They have breakfast available in the morning if you do not have time to stop at a restaurant in the morning.
Kathryn
 
Stayed 1 night in May 2018
1.0
/5
Poor
A few years ago
Upon arrival, we were greeted with an amazing front desk gal. Older woman, I feel bad we didn’t catch her name. She was very sweet! We paid to stay two nights, but decided the next morning to leave early and go back home. Not only did the front desk agent have a discourteous, insulting attitude she was also highly rude when it came to checking us out. She refused to check us out a day early and refund us our money for the second day we didn’t stay. She mentioned her “manager” would be in to take care of the matter and I said we live almost two hours away there’s no way we can come back and deal with this. We left the hotel and we called back to ask her when the “manager” would be in. She asked why do we need to know and she had no idea when he was coming in.” So that right there did it for me we turned around went back to the hotel and demanded that she give us a managers phone number after she denied helping us. We called the manager named Harry and he didn’t do anything accept say he would take care of it. I’m still waiting to see almost $100 back refunded. My family when we go out and travel which is rare, it’s a treat for us and we are kind, respectful, we don’t trash the rooms and we love ppl so to deal with such disgrace from a woman whom is obviously to good to do anything at the desk( was her attitude) she was horribly rude to my 4 yr old, and husband who serves in the military. We went back outside, and some man came up to our car and was yelling about the (forgeign woman at the front desk) saying I’m not prejudice but that woman is horribly rude. Also went into his room without permission “checking on things” after giving him a key 5 mins prior. I’ve worked for a hotel and as a front desk agent at night, you don’t check rooms unless a guest asks for help with something otherwise you direct the issue for the following morning for Maintenance or manager, you don’t wander the halls, you sit at your desk answer phones, forward emails etc. I will never return to this hotel ever again after dealing with such ungracious, bad mannered employee. The woman who is a short white woman! You were amazing thank you for being so kind. Again we are not prejudice, we were the ones not treated equally. Save your $75 for a night and go somewhere else.
roland
 
Stayed 1 night in April 2018
5.0
/5
Excellent
A few years ago
Clean. I mean really clean. Everything is in good shape. Have stayed 4 times, every time a different room and every time my wife is happy. Staff is friendly and attentive. Pam at night was very helpful. The owners were very nice too.
Aaron
 
Stayed 1 night in April 2018
1.0
/5
Poor
A few years ago
When we arrived the place seemed like it would be really nice. The room looked clean and we were initially impressed. That quickly changed. Within 5 minutes of being in the room I sat on the window seat and all of a sudden I was covered in Fleas. As you will see in the pictures I had fleas everywhere. We quickly left the room and went to the front desk because we can't stay in a room that is Flea ridden. I showed the front desk clerk that my legs were covered and her response was "we are pet friendly". Okay!! now what are you going to do for us? Initially they weren't going to do anything. There was no manager on site and we went back up to the room until we received a phone call that we would get another room. This room wasn't Flea ridden but it surely wasn't clean. It had pee stains and stained linen. At what point is this place going to help us with the horrible experience we were in the middle of. We waited around (when we should have been on our way to Oswego for Harborfest) while they tried to figure out if they were going to do anything else. They eventually upgraded our room to a suite that had a kitchen (that we didn't need nor were prepared to have). The room was real nice and clean (thankfully). However, we had a "wonderful" view of the front of the hotel's awning and parking lot (really not a good view for their best room). I asked on several occasions to speak with the manager. I even left standing orders that when the manager was on site that she was to contact us. I didn't care what time of the day or night it was. Needless to say the weekend came and went with zero contact from management. We checked out of the hotel and we weren't contacted at all. This hotel gets a 1 star rating only because I can't give it less. The customer service was horrid and the status of the hotel was less then satisfactory. Please do not stay at this hotel!!
Chuck
 
Stayed 1 night in April 2018
4.0
/5
Very Good
A few years ago
Comfortable and Clean. Not a bad location. Stayed there more than a few times and it's not bad at all.
Frank
 
Stayed 1 night in March 2018
4.0
/5
Very Good
A few years ago
We were traveling with our dog, needed a place to stay for the night. Nothing fancy, but is dog friendly, easy access from the highway, clean, and Baldwinsville has a good selection of restaurants, and things to do. There are a few colleges in this area. Quite a few parents and students were staying her as well.
Candice
 
Stayed 1 night in March 2018
2.0
/5
Poor
A few years ago
Front desk lady was hard to get along with but after almost a week she warmed up to me and my guest also i spoke with another guest and she was also complaining about the front desk people... If they had trained there people better and had better cleaning it would be perfect...
angel
 
Stayed 1 night in March 2018
5.0
/5
Excellent
A few years ago
The hotel has a decent continental breakfast as an amenity- the rates are great - the staff is attentive- located in a safe quiet neighborhood 10 min.from the fair grounds. Enjoy a nice variety of local diners and grills.entertainment at bars- walking distance to shopping center.great place to stay
David
 
Stayed 1 night in February 2018
3.0
/5
Good
A few years ago
Clean and very reasonably priced rooms. It isnt the Ritz Carlton, but the rooms are clean, the staff are all very pleasant, and I the price is quite reasonable. I have brought my family here a number of times. There arent a lot of frills, but i wouldnt hesitate to stay again.
Ron
 
Stayed 1 night in December 2017
4.0
/5
Very Good
A few years ago
A decent fair priced hotel for the area. Clean and well managed most of the time. The desk clerks sometimes do not fill all of there requirements and patrons must ask them to refill and tidy up the breakfast, food and coffee area. We hope that this minor problem has been solved and our future visits will be 5 star!
Dwayne
 
Stayed 1 night in August 2017
3.0
/5
Good
A few years ago
This place isn't real clean. The breakfast is a joke. The cereal bowls are very small. No frig in the rooms, I brought frozen meals and don't know if they will be any good by the time I eat them all. Fixtures in the bathroom are tarnished, need cleaned and polished. Not my first choice unfortunately I didn't pick it.
Anthony
 
Stayed 1 night in July 2017
3.0
/5
Good
A few years ago
Hotel was very affordable. Room was economic and the check-in was easy. The sink had a leak in the bathroom and the toilet seat was broken. The room was very clean and the air conditioner was dated but wormed fine. Perfect for a no frills business trip or quick stay over.
Matthew
 
Stayed 1 night in July 2017
5.0
/5
Excellent
A few years ago
Stayed this weekend for a wedding. Clean room, nice staff. Went out of their way to check my room for something I left behind. No frills, but good price.
Michael
 
Stayed 1 night in June 2017
5.0
/5
Excellent
A few years ago
Nice room. Everything was clean. Front desk was helpful with questions I had. Morning breakfast was just continental but they had plenty of everything that they offered. Hotel was quiet. Several nearby restaurants, actually within walking distance.
Laura
 
Stayed 1 night in May 2017
2.0
/5
Poor
A few years ago
Supposed to be a "smoke free" facility, however, people were smoking indoors. When reported to the front desk, the only response from clerk was "yea, I know" with a shoulder shrug. This is a pet friendly facility. The first night we had to call the front desk because another guest's dog was barking non stop while we were trying to sleep. We were told that a lot of guests bring their dogs and leave them in the rooms while the guests go out and the dogs always bark. The room cleaning service was not done while we were there. We only received clean towels, the room wasn't cleaned and the beds were not made. I don't know that I would stay here again. I would probably sleep in my car first. :-(
Mitchell
 
أقام ليلة واحدة في أغسطس 2016
3.0
/5
Good
A few years ago
Hu
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