Holiday Inn Auburn-Finger Lakes Region

75 North St, Auburn, United States
+1 385-355-7901
USD105
Starting From

3.5/5
Very GoodBased on 30 reviews
Verified reviews from our travelers

"Had a great pool outside my room. Friendly workers. The hotel is near many place..."

Steve


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Accommodation
Room, 2 Double Beds, Non Smoking

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Room, 1 King Bed, Non Smoking (FEATURE)

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Standard Room

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About Holiday Inn Auburn-Finger Lakes Region

Description

Property Location
A stay at Holiday Inn Auburn-Finger Lakes Region places you in the heart of Auburn, walking distance from Willard Memorial Chapel and Auburn Public Theater. This family-friendly hotel is within close proximity of Seward House Museum and Cayuga Museum of History and Art.

Rooms
Make yourself at home in one of the 165 air-conditioned guestrooms. Complimentary wireless Internet access keeps you connected, and satellite programming is available for your entertainment. Bathrooms have shower/tub combinations and hair dryers. Conveniences include complimentary newspapers and coffee/tea makers, as well as phones with free local calls.

Rec, Spa, Premium Amenities
Don’t miss out on recreational opportunities including an indoor pool and a fitness center. Additional amenities include complimentary wireless Internet access, an arcade/game room, and a hair salon.

Dining
Enjoy a meal at a restaurant, or stay in and take advantage of the hotel's room service (during limited hours). Quench your thirst with your favorite drink at a bar/lounge. Breakfast is available for a fee.

Business, Other Amenities
Featured amenities include complimentary high-speed (wired) Internet access, a computer station, and express check-in. Event facilities at this hotel consist of a conference center, conference space, and meeting rooms. Free self parking is available onsite.


More about hotel policies

Hotel Policies
  • Check in 3 PM
  • Check out 11 AM
  • Check-in time starts at 3 PM
  • Check-out time is 11 AM
  • Minimum check-in age is 21
Children and extra beds policy
  • Rollaway/extra beds (surcharge)
We should also mention
  • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Pet policy
  • Pets not allowed
  • Only service animals are allowed
Options and extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Breakfast fee: between USD 5 and USD 20 per person (approximately)
  • Rollaway bed fee: USD 10.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.


Top hotel amenities

Security

  • Safe-deposit box at front desk
  • Front desk (limited hours)
Internet

  • Free WiFi
  • Free wired Internet
Guest Services

  • Express check-out
  • Luggage storage
Entertainment

  • Free newspapers in lobby
Cleaning Service

  • Laundry facilities
  • Dry cleaning/laundry service
Other

  • Accessible bathroom
  • Roll-in shower
  • In-room accessibility
General Information

  • Total number of rooms - 165
  • Number of floors - 5
  • Number of buildings/towers - 1
  • Smoke-free property
  • Conference space size (feet) - 10000
  • Number of meeting rooms - 6
Food & Drink

  • Bar/lounge
  • Restaurant
  • Breakfast available (surcharge)
Parking

  • Free self parking
  • Free RV, bus, truck parking
On-Site Facilities

  • Elevator/lift
  • Conference space
  • Fireplace in lobby
  • Meeting rooms
  • Conference center
  • Computer station
Business & money services

  • ATM/banking
  • 24-hour business center
Swimming

  • Indoor pool
Beauty & health

  • Fitness facilities
  • Hair salon
  • Use of nearby fitness center (discount)

More about hotel amenities

Where to eat
Enjoy a meal at a restaurant, or stay in and take advantage of the hotel's room service (during limited hours). Quench your thirst with your favorite drink at a bar/lounge. Breakfast is available for a fee.
Nearby things to do
Recreational amenities at the hotel include an indoor pool and a fitness center.
More about the location
A stay at Holiday Inn Auburn-Finger Lakes Region places you in the heart of Auburn, walking distance from Willard Memorial Chapel and Auburn Public Theater. This hotel is within close proximity of Seward House Museum and Cayuga Museum of History and Art.

Verified reviews from our travelers

3.5/5
Very Good
Based on 30 reviews
Verified reviews from our travelers

Filter by rating

Steve
 
Stayed 1 night in July 2018
4.0
/5
Very Good
A few years ago
Had a great pool outside my room. Friendly workers. The hotel is near many places. Nice breakfast for the morning.
April
 
Stayed 1 night in June 2018
5.0
/5
Excellent
A few years ago
They saved our vacation literally and they were so accomadating to us and our.service dog and her new little recruit in training. Awesome excellent service great front desk people. Good food. Try out the new Burger Theory Restaurant and the Boss Burger is to die for. Love the presentation of the fries. U will have to go to see what I mean about the fries....my mom.loooooved the shrimp app and my husband tried the wings how special all these people are. Tell them April and Joe sent u in........
Teresa
 
Stayed 1 night in April 2018
5.0
/5
Excellent
A few years ago
The newly renovated rooms are gorgeous!! I would have liked to know that the pool and surrounding area was being remodeled, I was looking forward to the use of the pool. Once its done, it'll be beautiful. Patty at the front desk was amazing!
Tom
 
Stayed 1 night in March 2018
2.0
/5
Poor
A few years ago
Was ok but highly disappointed. Pool was closed down and nothing on website about pool closure. It did say renovating but not that pool was closed and drained. Had to switch rooms second day due to bad electrical circuit. Advertised an Irish Pub in hotel, that too is gone. All I heard was hotel would be better once renovations are done. Maybe, but no plan to find out. Staff was friendly and they offered free breakfast for switching rooms and free cookies for all for no pool. Was looking forward to relaxing and swimming. Neither happened. Big event in lobby on second day that was loud and took up all the parking. Auburn historical sites made up for some of it.
Pat
 
Stayed 1 night in March 2018
5.0
/5
Excellent
A few years ago
Room was very accommodating, beds were comfortable and clean. The bathroom looked very modern, expect the slidding door was a little strange. Even though the pool was closed for renevations there is still plenty to be appreciative of. Like the breakfast the next day, the staff was unbelievably friendly and helpful. The food was great, I ordered the big breakfast. And finally, the checkout was easy. Overall, great stay
jennifer
 
Stayed 1 night in March 2018
5.0
/5
Excellent
A few years ago
Had a lovely time on a snow day. Patti at the front desk is absolutely wonderful. Friendly staff all over. Smiles and Welcoming faces all over. Restaurant was beyond expectations! Highly recommend!
Elias
 
Stayed 1 night in February 2018
4.0
/5
Very Good
A few years ago
The hotel.is being renovated so it is mostly dusty everywhere, but it remains comfortable and the staff tray their best to make their best for any inconveniences. The room was nice, but it lacked a refrigerator and a microwave, which made it harder to have food at hand. The room was on the inner side of the hallway, so it was incredibly quiet. Overall a nice stay.
Tracy
 
Stayed 1 night in February 2018
5.0
/5
Excellent
A few years ago
The hotel is going through a remodel, but the service was excellent. Our room appeared to be remodeled already and it was beautiful. The beds were comfortable. We ate in the hotel restaurant and the service was amazing. The food was good. Highly recommend.
Wayne&Jane
 
Stayed 1 night in February 2018
5.0
/5
Excellent
A few years ago
Hotel under renovation. At least 2 floors done, nice job! Modern feel. Gotta give management credit. I know several Holiday Inns have just neglected their property and and downgraded to another brand, but here they're investing in their own business future. In a very tough business.
Craig
 
Stayed 1 night in February 2018
3.0
/5
Good
A few years ago
Hotel was being remodeled. Staff was extremely nice and very courteous. Best waffles we have ever had at breakfast.
gabriella
 
Stayed 1 night in February 2018
1.0
/5
Poor
A few years ago
stayed in this 12/29/17 for a wedding (under a wedding block) with my grandmother and great aunt - mind you it was under construction w all the wallpaper in halls down and MOLD showing , pipes all exposed also. It was very disappointing to come to a hotel all tore down with no warning prior to checking in. I stayed on the 5th floor, room was NASTY, towels were dirty looking, bathtub DIRTY, there was no toilet paper, bed sheets had STAINS on them also. The sliding door was broken as well as the handle so it would not open. A whole month later I am being charged an extra 350$ due to ''damage'' to my room that was NEVER DONE. They never called me to tell me this, they dont have pictures to prove this ''damage'' and I cannot get a hold of a manager. Every time I make a call I am told a manager comes in at 330 and I never get a call back. This hotel is ridiculous - They made a mistake and they are trying to avoid it and myself. I reported fraud to my bank as well but I am still out of 350$ for no reason. My 80year old grandmother, 70year old great aunt and myself did NOT damage this room. I DO NOT RECOMMEND THIS HOTEL TO ANYONE, IF YOU HAVE AN ISSUE GUARANTEE IT WILL NOT BE SOLVED, VERY POOR MANAGEMENT - TAKE YOUR BUSINESS ELSE WHERE. THIS PLACE DOESN'T EVEN DESERVE ANY STARS.
Will
 
Stayed 1 night in December 2017
4.0
/5
Very Good
A few years ago
Staff is attentive, rooms are nice, a lot if decent amenities. Would come back again. No hot tub or sauna but a nice size indoor pool.
Jeanna
 
Stayed 1 night in November 2017
4.0
/5
Very Good
A few years ago
The staff was amazing. Renovations going on, but it was decent. Rooms were clean and lots of outlets. Everyone made sure we enjoyed our stay.
virginia
 
Stayed 1 night in October 2017
1.0
/5
Poor
A few years ago
We traveled here in a group of 21 people. Found out upon arrival that Holiday Inn did not have the reservation made 9 months in advance. (Our tour director had a signed copy of agreement signed by a former staff member of Holiday Inn.) Our group arrived at 8:00 in the evening, rooms not ready, we could not get into rooms until about 10:00 pm. Bar not staffed to accommodate group for dinner. Next day our group was called to hotel from nearby town because hotel wanted to talk with our guide. We waited from 3:00 until 5:45 to find out that we could not stay the night and had to bus us 120 miles to Niagara Falls to another hotel. DO NOT STAY HERE!
Lisa
 
Stayed 1 night in October 2017
4.0
/5
Very Good
A few years ago
Really enjoyed the Irish pub for dinner. The room s great except for the barn style door to the washroom. No lock and about an inch gap did not feel comfortable using it
Kate
 
Stayed 1 night in July 2017
4.0
/5
Very Good
A few years ago
Our room was clean and comfortable. The one downside was that it overlooked the pool so we heard all the kids playing until it closed at 10 p.m. and I would have asked for a different room if I'd known about that. We didn't stay for the breakfast because we had to be somewhere but we would have if we were able. We'd definitely stay there again. It's a comfortable hotel in a convenient location.
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