Four Points by Sheraton Asheville Downtown

22 Woodfin St, Asheville, United States
+1 385-355-7901
USD109
Starting From

3.7/5
Very GoodBased on 30 reviews
Verified reviews from our travelers

"The hotel staff was friendly, and the room was comfortable. The location is very..."

Cassie


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Accommodation
Traditional Room, 1 King Bed

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Traditional Double Room, 2 Double Beds

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Traditional Room, 2 Double Beds

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About Four Points by Sheraton Asheville Downtown

Description

Property Location
With a stay at Four Points by Sheraton Asheville Downtown, you'll be centrally located in Asheville, steps from The Center for Craft, Creativity and Design and Thomas Wolfe Memorial. This hotel is within close proximity of Black Mountain College Museum and Asheville Community Theatre.

Rooms
Make yourself at home in one of the 150 air-conditioned guestrooms. Complimentary wired and wireless Internet access keeps you connected, and satellite programming provides entertainment. Bathrooms feature shower/tub combinations, designer toiletries, and hair dryers. Conveniences include complimentary weekday newspapers and coffee/tea makers, and housekeeping is provided daily.

Rec, Spa, Premium Amenities
Be sure to enjoy recreational amenities including a fitness center and a seasonal outdoor pool. Additional amenities include complimentary wireless Internet access and gift shops/newsstands.

Dining
Satisfy your appetite at the hotel's restaurant, which serves breakfast and dinner, or stay in and take advantage of room service (during limited hours). Quench your thirst with your favorite drink at a bar/lounge.

Business, Other Amenities
Featured amenities include a business center, limo/town car service, and express check-in. Planning an event in Asheville? This hotel has facilities measuring 2400 square feet (223 square meters), including conference space. Free self parking is available onsite.


More about hotel policies

Hotel Policies
  • Check in 3 PM
  • Check out 12 PM
  • Check-in time starts at 3 PM
  • Check-out time is 12 PM
  • Minimum check-in age is 21
  • Check-in time ends at Midnight
Children and extra beds policy
  • Rollaway/extra beds (surcharge)
We should also mention
  • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Pet policy
  • Pets allowed
  • Maximum number of pets per room 2
Options and extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Breakfast fee: between USD 5 and USD 15 for adults, USD 6 and USD 12 for children (approximately)
  • Pet deposit: USD 50.00 per stay
  • Pet fee: USD 50 per accommodation, per stay
  • Rollaway bed fee: USD 10.00 per stay

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.


Top hotel amenities

Security

  • Safe-deposit box at front desk
  • 24-hour front desk
Internet

  • Free WiFi
Guest Services

  • Express check-out
Entertainment

  • Free newspapers in lobby
Transport

  • Limo or Town Car service available
Cleaning Service

  • Dry cleaning/laundry service
Other

  • Accessible bathroom
  • Roll-in shower
  • In-room accessibility
General Information

  • Total number of rooms - 150
  • Number of floors - 5
  • Conference space size (feet) - 2400
  • Conference space size (meters) - 223
Food & Drink

  • Bar/lounge
  • Restaurant
  • Breakfast available (surcharge)
Parking

  • RV, bus, truck parking
  • Free self parking
On-Site Facilities

  • Elevator/lift
  • Gift shops or newsstand
  • Conference space
  • Meeting rooms 4
  • Designated smoking areas
Business & money services

  • ATM/banking
  • Business center
Swimming

  • Outdoor pool
  • Outdoor seasonal pool
Beauty & health

  • Fitness facilities

More about hotel amenities

Where to eat
Satisfy your appetite at the hotel's restaurant, which serves breakfast and dinner, or stay in and take advantage of room service (during limited hours). Quench your thirst with your favorite drink at a bar/lounge.
Nearby things to do
Recreational amenities at the hotel include an outdoor pool and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

More about the location
With a stay at Four Points by Sheraton Asheville Downtown, you'll be centrally located in Asheville, steps from Asheville Masonic Temple and Center for Craft, Creativity and Design. This hotel is within close proximity of Thomas Wolfe Memorial and Black Mountain College Museum.

Verified reviews from our travelers

3.7/5
Very Good
Based on 30 reviews
Verified reviews from our travelers

Filter by rating

Cassie
 
Stayed 1 night in July 2018
5.0
/5
Excellent
A few years ago
The hotel staff was friendly, and the room was comfortable. The location is very close to downtown, making it perfect for our one night trip. We were able to walk everywhere.
travelignite
 
Stayed 1 night in July 2018
5.0
/5
Excellent
A few years ago
We love this hotel! Recently our client Justin Wells stayed here while performing in downtown Asheville and they loved it so much they were quick to tell us about how awesome the staff was, and the huge comfortable bedroom! Typically our clients don't get much time to truly enjoy a hotel so the little things are sometimes the most important, this hotel has them in mind. On site restaurant, coffeemakers, quiet rooms, free parking, and a fitness center, make this place perfect for an overnight or a week depending on your schedule! Thank you for everything, and we look forward to staying with you again soon!
Thomas
 
Stayed 1 night in June 2018
5.0
/5
Excellent
A few years ago
Very clean room. Comfortable bed. All staff we met were all friendly and helpful. Located near all the downtown things we wanted to see. We will definitely be returning
Donna
 
Stayed 1 night in June 2018
5.0
/5
Excellent
A few years ago
Very clean, comfortable rooms. Good breakfast and dinner items to choose from. I stayed on my vacation to Asheville NC.
Amy
 
Stayed 1 night in May 2018
1.0
/5
Poor
A few years ago
There were boogers on the sheets and pillows. There is nothing else need said, why would anyone in their right mind want to sleep on something covered in someone else's boogers. Other than that the bathroom was very clean and organized and it was within good walking distance to the downtown.
Brenden
 
Stayed 1 night in April 2018
1.0
/5
Poor
A few years ago
This place smells like wet dog. Our room smelled so bad I ended up getting sick and a huge headache from this place. And the restaurant is very pricey. I would suggest staying elsewere for the money.
Adam
 
Stayed 1 night in April 2018
3.0
/5
Good
A few years ago
Room and bathroom was clean and comfortable. However, the coffee tasted like cardboard. Also, the menu in my bedroom said they offered room service. I picked up the phone and called room service which rang with no response for minutes. Finally i called the front desk, only to be informed that the receptionist was unsure and perceded to place me on hold for another 5 min and then hung up. When I called a third time, I was informed room service was no longer a service they offer. Instead, they have replaced it with a pick up/2go type deal. Not that big of a deal but I'd rather not eat out of Styrofoam 2go boxes. And it took way to long to get an answer from these people.
Liz
 
Stayed 1 night in March 2018
1.0
/5
Poor
A few years ago
Chop house, the most horrible restaurant I have ever gone to. Out of everything. No sour cream for the overcooked potatoes from day before. Half the appetizers were unavailable. Beer out, no alcohol. Manager never showed up. 8 of us and one dinner never made it. They did not care. Tried to tell the hotel desk attendant who was rude and did not care either. Tables were empty, that should have been a sign but it used to be good. Conference attendees will never go back. Shame on you.
Jessica
 
Stayed 1 night in March 2018
3.0
/5
Good
A few years ago
Good place other than the dried blood we found all over one of the pillows the next morning! And the fire alarm kept going off in the middle of the night with nobody coming to explain to everyone in the hallway what was going on. Best part was the AWESOME water pressure in the 🚿 shower
Christopher
 
Stayed 1 night in February 2018
5.0
/5
Excellent
A few years ago
Great location by the highway, and friendly staff. Great place. Nice view from the third floor.
David
 
Stayed 1 night in February 2018
4.0
/5
Very Good
A few years ago
Good hotel walking distance to downtown. Not too fancy but it had everything I wanted and expected for the price. Would definitely stay again.
Dave
 
Stayed 1 night in January 2018
5.0
/5
Excellent
A few years ago
Very pleased with my stay at Four Points by Sheraton in Asheville. Clean, spacious room, conveniently located near several restaurants and shopping centers. Friendly and attentive staff. I highly recommend this hotel.
Alyssa
 
Stayed 1 night in November 2017
1.0
/5
Poor
A few years ago
Walked in with a group of 10 people who all have reservations in the hotel and the night manager approached is within a minute of waiting on an elevator to our rooms about causing a disturbance to fellow guest. When I called him out on it because of the short amount of time we were all waiting on the elevator, I was told I would lose my room if I continued to speak to him. What kind of service is this? It’s obnoxious to think every group will be silent when entering a building (not an individual room).
Kendall
 
Stayed 1 night in November 2017
4.0
/5
Very Good
A few years ago
Decent hotel, especially if you're on a budget. The gym is small, but you can get a good workout in if that's what you need. The staff is super friendly. It was an anniversary weekend in Asheville for my husband and I. We decided to get a cheaper hotel so we could spend more on eating all the bomb noms around town. The staff picked up these amazing cupcakes from a local bakery and had them in our room for us when we arrived. Talk about service... the only reason I'm giving it 4 stars is because the rooms are "meh", typical hotel rooms, felt a little old, but totally what we expected.
Judy
 
Stayed 1 night in November 2017
4.0
/5
Very Good
A few years ago
Very comfortable bed, bathroom bright and clean. Staff accommodating and pleasant to work with and the hotel is right downtown. Doesn't get much closer.
Jacqueline
 
Stayed 1 night in October 2017
5.0
/5
Excellent
A few years ago
Location was not bad, just about two blocks from everything good. The place it's self looks pretty nice, and is very clean. The rooms are very nice and clean, but just a little dated. The staff was very friendly and kind, giving suggestions on activities and reccomending some great restaurants. As soon as we checked in, our room key did work, they helped us immediately and then called to check on us a few minutes after settling into the room. Breakfast was pretty good, maybe a little overpriced, but convenient and worth it. Would defiantly stay again.
Brandon
 
Stayed 1 night in October 2017
3.0
/5
Good
A few years ago
Location is favorable and an easy walk to downtown Asheville. Rooms are average to above average. Amenities and services are lacking compared to any recent hotel I've stayed at. It's a function of location versus hotel experience, unfortunately choose one.
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