Crowne Plaza Dallas Near Galleria-Addison

14315 Midway Rd, Addison, United States
+1 385-355-7901
USD85
Starting From

3.6/5
Very GoodBased on 42 reviews
Verified reviews from our travelers

"We absolutely loved our stay. Originally chose the Holiday Inn in Addison but du..."

Karen


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Accommodation
Deluxe, One Queen Bed, Non-Smoking

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Club Room, 1 King Bed, Non Smoking

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Deluxe Room, 2 Double Beds, Non Smoking

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About Crowne Plaza Dallas Near Galleria-Addison

Description

Property Location
Located in Addison (Addison - Galleria), Crowne Plaza Hotel Dallas Near Galleria-Addison is convenient to Addison Circle Park and Water Tower Theater. This family-friendly hotel is within close proximity of Galleria Dallas and Celestial Park.

Rooms
Make yourself at home in one of the 429 air-conditioned guestrooms. Cable programming and video-game consoles are provided for your entertainment, with wired and wireless Internet access available for a surcharge. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include phones, as well as desks and complimentary weekday newspapers.

Rec, Spa, Premium Amenities
Be sure to enjoy recreational amenities including a health club and an outdoor pool. Additional amenities include complimentary wireless Internet access, concierge services, and gift shops/newsstands. Guests can get around on the complimentary shuttle, which operates within 3 mi.

Dining
Satisfy your appetite at the hotel's restaurant, which serves breakfast, lunch, and dinner, or stay in and take advantage of room service (during limited hours). Quench your thirst with your favorite drink at a bar/lounge.

Business, Other Amenities
Featured amenities include a 24-hour business center, limo/town car service, and a computer station. Event facilities at this hotel consist of conference space and meeting rooms. Self parking (subject to charges) is available onsite.


More about hotel policies

Hotel Policies
  • Check in 3 PM
  • Check out 12 PM
  • Check-in time starts at 3 PM
  • Check-out time is 12 PM
  • Minimum check-in age is 21
Children and extra beds policy
  • Rollaway/extra beds (surcharge)
We should also mention
  • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Pet policy
  • Pets not allowed
Options and extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Breakfast fee: between USD 17 and USD 18 per person (approximately)
  • Self parking fee: USD $14.00 per night
  • Late check-out fee: USD 25.00
  • Rollaway bed fee: USD 10.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.


Top hotel amenities

Security

  • Safe-deposit box at front desk
  • 24-hour front desk
  • Porter/bellhop
Internet

  • Free WiFi
  • Free wired Internet
Guest Services

  • Concierge services
  • Multilingual staff
  • Express check-out
  • Wedding services
  • Express check-in
  • Luggage storage
Entertainment

  • Free newspapers in lobby
Transport

  • Limo or Town Car service available
  • Free area shuttle
  • Free shopping center shuttle
Cleaning Service

  • Laundry facilities
  • Dry cleaning/laundry service
Other

  • Accessible bathroom
  • Roll-in shower
  • In-room accessibility
General Information

  • Total number of rooms - 428
  • Number of floors - 4
  • Number of buildings/towers - 1
  • Smoke-free property
  • Conference space size (feet) - 32,000
  • Conference space size (meters) - 3
Food & Drink

  • Bar/lounge
  • Restaurant
  • Breakfast available (surcharge)
Parking

  • Self parking (surcharge)
  • RV, bus, truck parking (surcharge)
On-Site Facilities

  • Elevator/lift
  • Gift shops or newsstand
  • Conference space
  • Television in common areas
  • Meeting rooms 22
  • Designated smoking areas
  • Computer station
Business & money services

  • ATM/banking
  • 24-hour business center
Swimming

  • Outdoor pool
Beauty & health

  • Fitness facilities

More about hotel amenities

Where to eat
Satisfy your appetite at the hotel's restaurant, which serves breakfast, lunch, and dinner, or stay in and take advantage of 24-hour room service. Quench your thirst with your favorite drink at a bar/lounge.
Nearby things to do
Recreational amenities at the hotel include an outdoor pool and a fitness center.
More about the location
Located in Addison, Crowne Plaza Dallas Near Galleria-Addison is convenient to Village on the Parkway and Addison Circle Park. This 4-star hotel is within close proximity of Galleria Dallas and Cavanaugh Flight Museum.

Verified reviews from our travelers

3.6/5
Very Good
Based on 42 reviews
Verified reviews from our travelers

Filter by rating

Mike
 
Stayed 1 night in July 2018
3.0
/5
Good
A few years ago
Be forewarned. They have just instituted an 18 dollar/night self parking fee, even for outside parking. I’ve stayed here a few times in the past, so to go from zero to 18 for parking was a bit of a shock. This area is hotel central, but I don’t know of another hotel that charges for parking in this area, and I’ve stayed at most of them over the years. I don’t think a few bucks would be that big of a deal I suppose, but 18 is in my opinion, ridiculous for Addison. The property, staff, and location are great. No issues there whatsoever, and I have no negatives other than the new parking fee to complain about. The good deals that you can find from time to time for this hotel are not as good anymore.
Todd
 
Stayed 1 night in July 2018
3.0
/5
Good
A few years ago
While the hotel is nice and the rooms were nice the beds were not. I sunk to the box spring when I sit down on the bed. Both were the same way. No Support and had a trouble nights sleep. Pools great, food was OK, and they did have a nice bar. Don't think I will stay there again.
Karen
 
Stayed 1 night in July 2018
5.0
/5
Excellent
A few years ago
We absolutely loved our stay. Originally chose the Holiday Inn in Addison but due to the upgrading of it we were moved to the Crowne Plaza. Can't imagine having stayed anywhere else while visiting Dallas. Such a nice neighborhood with lots to take in. Very busy traffic though-beware. The pool at the Crowne Plaza was nice. We would have visited the restaurant but we were out late at a concert. Nice that they have a snack station available at all hours though with fresh fruit, yogurt, water, Starbuck's coffee, and more. If ever in the Dallas area again I would certainly stay here again. The rate was great and the decor was lovely.
Kyle
 
Stayed 1 night in May 2018
2.0
/5
Poor
A few years ago
Arrived and was quickly greeted by friendly staff. Got to the room and the air conditioning wasn't working. It was 85 degrees inside the room. The bed wasn't comfortable and the decor was dated. The walls were dirty as well. The friendly staff was the only saving grace. Would not stay again. Would not recommend.
DeeAnne
 
Stayed 1 night in April 2018
5.0
/5
Excellent
A few years ago
Hotel is in a quiet area with outside and garage parking which is very handy during storm season. Both are free. Room was nicely appointed and the bed and linens were comfortable and of good quality. Hotel staff was very friendly and got us checked in quickly. We arrived very late so the small "store" next to the front desk was handy for bottled water, fresh fruit and chips. I would definitely stay here again.
J
 
Stayed 1 night in March 2018
3.0
/5
Good
A few years ago
Room is nice, fairly clean. Little amenities in room were not re-filled, or replaced (soap, shampoo) Pkgs with coffee creamer, sugars, stirrers was opened upon arrival. Could use bigger trash cans in the room (only 2 tiny one in main room & one in bathroom). There is a charge to park which was not stated on website where room was booked. No continental breakfast, you have to buy through a restaurant. Location is good access to all Dallas and surrounding areas.
Jason
 
Stayed 1 night in February 2018
1.0
/5
Poor
A few years ago
Almost everything that could be wrong, was. Saggy, queen sized bed in a King room, check. Iron that leaked like a sieve, check. Dirty ironing board, check. Too few outlets, check. Uneven floors, check. Terrible bar service, check. Bad shower in an unventilated shower with insufficient towels, check. A lingering smell of cigar smoke, check. Curtains which don't close, check.
Jonathan
 
Stayed 1 night in February 2018
4.0
/5
Very Good
A few years ago
This hotel it's very nice and quite affordable. Clean, well furnished and cozy room. I could barely hear anyone else unless they slammed the door in the hall, which is nice. Good size to and plenty of channels to watch as it rained all week. A big snack bar downstairs, along with a restaurant. Courteous staff and easy to deal with. Comfy bed and pillows and the couch is also a pullout. Bathroom is nice as well. Coffee machine actually works in the room and you get a refrigerator, but no microwave. My few complaints are the water pressure and low shower head for tall people, poor room view any the maid service was late one day..I mean 630pm late. Not stuff that worries me, everything else made up for it for the most part. But I'll still take a star away for to it. Way nicer than the wydham in Dallas. Would stay again.
Bradley
 
Stayed 1 night in February 2018
5.0
/5
Excellent
A few years ago
Very good place to hold a professional conference / event. There is plenty of space to hold conferences. The grand ballroom has partitions that can divide it into 6 smaller rooms. The staff is friendly and helpful. The rooms are much more luxurious than your typical hotel.
joshua
 
Stayed 1 night in January 2018
5.0
/5
Excellent
A few years ago
A very clean and comfortable hotel! The staff here were great! Asher who was working the front desk is extremely helpful! I requested a microwave to warm up my food and although at first it seemed there were none available, she called all over the hotel until she was able to track one down and had it brought to my room. I would definitely recommend this hotel to family and friends!
Kellie
 
Stayed 1 night in December 2017
1.0
/5
Poor
A few years ago
Grossest hotel EVER!!! Not sure how anyone could consider this a "4 Star" hotel. Rooms are GROSS and outdated, we had to switch rooms 3 times and they finally made us choose the cleanest of them. Extremely noisy rooms. Service is awful... Asked for an extra blanket 3 times and NEVER received one. Only thing nice is the lobby. Not to mention the over priced, unmonitored mandatory parking fee of $14/night! RIDICULOUS!!!!! DO NOT STAY HERE!! DISGUSTING!!!!
Hope
 
Stayed 1 night in December 2017
1.0
/5
Poor
A few years ago
I am normally not a review writer but I have to say something. I checked into the hotel and when I got up to my room I noticed it was not what I had reserved, no apology or heads up from anyone. I then move to a king bedroom only to find the air conditioner did not work. Finally, I get locked out of my hotel room because my key didn't work...not one but twice. Brought it up to management with little to no response. It made me sad because I was here on company business trip. Just food for thought...maybe a run of bad luck but dang! Did not enjoy my stay here
alisha
 
Stayed 1 night in December 2017
4.0
/5
Very Good
A few years ago
Company Christmas Party, this was our 2nd time using this venue.The ballroom was nice. There was a side room attached that we were able to setup a bar and buffet which allowed us to keep the main area for tables and a dance floor. There was also a check in desk that we were able to use. The event coordinator was great. They charged a fair price and even donated some free 1 night hotel stays with breakfast for 2 for us to raffle off to employees.
Ericka
 
Stayed 1 night in November 2017
5.0
/5
Excellent
A few years ago
I attended a meeting that was held in their rooms on the 2nd floor this was an all day event and the staff was great! They were always available if needed and always had our coffee and tea stocked up for the hundreds of people that were attending. We had lunch provided and had a variety of sandwiches and they tasted great! I expected nothing less from the Crowne Plaza.
Andrew
 
Stayed 1 night in October 2017
5.0
/5
Excellent
A few years ago
Excellent prices (booked in advance to lock in a good rate). Staff is pleasant and efficient. The room themselves are slightly small, but very nice and modern. Hotel restaurant and bar are overpriced, and the food quality is pretty poor. Overall, an excellent stay with great staff, but would not recommend eating at the hotel.
Veronica
 
Stayed 1 night in October 2017
3.0
/5
Good
A few years ago
The location is great for conferences. The hotel offers shuttle service to local malls and there are local restaurants and shops within walking distance. The rooms are nicely organized but most important, clean and comfortable. The food was very welcoming, well seasoned and desert, delicious. Hospitality was great.
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