Fairfield Inn & Suites Abilene

3902 Turner Plaza Drive, Abilene, United States
+1 385-355-7901
USD100
Starting From

3.7/5
Very GoodBased on 20 reviews
Verified reviews from our travelers

"The front desk gentleman in the morning was very polite and asked us if we neede..."

Heather


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Accommodation
Room, 2 Queen Beds

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Executive Studio, 1 King Bed with Sofa bed (Extended)

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Room, 1 King Bed

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About Fairfield Inn & Suites Abilene

Description

Property Location
With a stay at Fairfield Inn & Suites Abilene in Abilene, you'll be minutes from Mall of Abilene and close to McMurry University. This hotel is within the vicinity of Kirby Lake and Dyess Air Force Base.

Rooms
Make yourself at home in one of the 71 air-conditioned rooms featuring flat-screen televisions. Complimentary wireless Internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with shower/tub combinations feature designer toiletries and complimentary toiletries. Conveniences include desks and coffee/tea makers, as well as phones with free local calls.

Rec, Spa, Premium Amenities
Enjoy recreational amenities such as an indoor pool and a spa tub.

Dining
A complimentary hot/cold buffet breakfast is included.

Business, Other Amenities
Featured amenities include complimentary newspapers in the lobby and a safe deposit box at the front desk. Free self parking is available onsite.


More about hotel policies

Hotel Policies
  • Check in 3 PM
  • Check out 12 PM
  • Check-in time starts at 3 PM
  • Check-out time is 12 PM
Children and extra beds policy
  • No rollaway/extra beds available
Pet policy
  • Pets not allowed

Top hotel amenities

Security

  • Safe-deposit box at front desk
  • 24-hour front desk
Internet

  • Free WiFi
Guest Services

  • Express check-out
Entertainment

  • Free newspapers in lobby
Cleaning Service

  • Laundry facilities
General Information

  • Total number of rooms - 71
  • Number of floors - 4
  • Smoke-free property
Food & Drink

  • Coffee/tea in common areas
  • Free breakfast
Parking

  • Free self parking
Business & money services

  • 24-hour business center
Swimming

  • Indoor pool
Beauty & health

  • Spa tub
  • 24-hour fitness facilities

More about hotel amenities

Where to eat
A complimentary hot/cold buffet breakfast is included.
Nearby things to do
An indoor pool and a spa tub are on site. Other recreational amenities include a 24-hour fitness center.
More about the location
Located in Abilene, Fairfield Inn & Suites Abilene is minutes from Mall of Abilene and close to Amy Graves Ryan Little Theatre. This hotel is within close proximity of McMurry University and Kirby Lake.

Verified reviews from our travelers

3.7/5
Very Good
Based on 20 reviews
Verified reviews from our travelers

Filter by rating

Heather
 
Stayed 1 night in June 2018
5.0
/5
Excellent
A few years ago
The front desk gentleman in the morning was very polite and asked us if we needed help. Then the girl that is the nurse came out and helped us. Outstanding service. Sometimes
Lin
 
Stayed 1 night in May 2018
3.0
/5
Good
A few years ago
Beds are comfy and rooms are fine. Staff was friendly, but I cant get over the 1 elevator that is out of order as much as it works. The continental breakfast was also good. The two star loss is strictly for me being on the fourth floor and no elevator at check out time.
Joseph
 
Stayed 1 night in April 2018
2.0
/5
Poor
A few years ago
The room at this hotel was acceptable, no problems. However, the breakfast buffet was less than desirable. The scrambled eggs pan was empty and they were out of bacon. They were also out of coffee. I suppose we could have eaten cold cereal, but we opted to go elsewhere.
Kellen
 
Stayed 1 night in March 2018
2.0
/5
Poor
A few years ago
Service was fine. People were friendly. Pool unexpedetly closed both nights we were there. Only reason we booked and paid extra was for the pool. Then the fire alarm sounded twice in the middle of the night on our second night, apparently for no reason.
Grace
 
Stayed 1 night in February 2018
5.0
/5
Excellent
A few years ago
Comfortable beds, clean rooms and bathrooms, and we had the best complimentary breakfast we've had in a long time. Tonia served us at breakfast and was very nice and professional. Good service goes a long way to ensure repeat customers...we plan on coming back next time we stop in Abilene.
Jill
 
Stayed 1 night in December 2017
4.0
/5
Very Good
A few years ago
Very nice visit. Very friendly greeting. Pillows were a bit to thick for me but overall a nice stop on our treck. Thank yoi.
ahmad
 
Stayed 1 night in December 2017
3.0
/5
Good
A few years ago
Hate to leave a bad review for a bunch of stuff that probably won't happen to you, but there's enough to take 2 stars off. After working till well after midnight last night, we got woken up by the fire alarm at 8:00 this morning which went off for a couple minutes. Probably related to the fire alarm, as of noon the same day the wifi is down waiting on tech support. So once I was up I couldn't do anything productive anyway. My bathroom sink drains very slowly, and the wifi when it worked was too slow for YouTube to play nicely. All that said, the rooms are clean and decent, the free breakfast is good, there's free coffee in the lobby, and the staff is nice.
Melody
 
Stayed 1 night in November 2017
4.0
/5
Very Good
A few years ago
It was great for the Abiliene area. Mid range hotel, because our usuals had no early check in available. Very polite staff allowed us to check in at noon. Comfortable bed, spacious room, adequate breakfast.
David
 
Stayed 1 night in November 2017
4.0
/5
Very Good
A few years ago
Everything was really good. I liked their breakfast which was free. You can make a really good breakfast sandwich. My bathtub was warped and their was a funny smell, but I think that was just cleaning supplies. Also their keys don't work very well.
Lisa
 
Stayed 1 night in November 2017
1.0
/5
Poor
A few years ago
Hotel staff need a lot of improvement on their customer service provided in this place. Upon checking in one of other people in my group could not find their reservation finally it was discovered the name was all wrong. One the second day after I returned I found that bare minimum had been done by housekeeping to include on emptying one trash can and did not replace any of the toiletries that were used. The front desk evening staff was nice and brought things up. The next day I returned to find that none of the towels had been replaces by housekeeping, how do you not remember to replace towels. Again had to go down and get more towels. Breakfast was pretty gross both mornings and they ran out of coffee both mornings. When we were checking out I saw that taxes were charged and asked the clerk about it was told very rudely the took off what they had to, since we were federal government we had a tax exemption. Finally after talking with our travel the girl found someone else who resolved the issue. I have always had positive experiences in the past but this place is not the same level as the others. I will be traveling again in two weeks and will find a different place to stay.
ahmad
 
Stayed 1 night in October 2017
5.0
/5
Excellent
A few years ago
Very friendly staff! I am just staying here for one night on a business trip. It's very clean and comfortable with all of the amenities you could ask for. I would definitely stay here again!
Eva
 
Stayed 1 night in October 2017
1.0
/5
Poor
A few years ago
I came into the hotel on Sunday evening trying to get a room. I was going to be a walk in due to not knowing I was needing a hotel. I sat there and I waited for about 20 minutes, due to nobody being at the desk. When the clerk finally did show up, she was very rude and didn't seem like she liked her job or her guests. She wasn't helpful at all. I ended up leaving and going to a different hotel. I don't think I will be returning to this particular Fair field. I have stayed at this location before and it's normally very friendly. Most of the front desk people, house keepers and even the breakfast workers are normally very nice. But it seems this hotel is going downhill. And I don't believe I will be giving any more of my time nor money to this hotel.
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