Sheraton Grand Hotel, Dubai

9 308th Rd, Dubai, United Arab Emirates
+1 385-355-7901
USD118
Starting From

4.4/5
Very GoodBased on 68 reviews
Verified reviews from our travelers

"My stay at the hotel was good as the hotel is equipped with all the requirements..."

Mohammed


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About Sheraton Grand Hotel, Dubai

Description

Sheraton Grand Hotel in Dubai is a hotel that offers world-class service. With the assistance of its multilingual staff, free private parking, as well as airport shuttle services to and from Dubai International Airport (4 km away) can be arranged. Guests will be awed upon entering Sheraton Grand Hotel. It can be a bit intimidating with the state-of-the-art items around, but at the same time, it is definitely inviting. On-site facilities include a pool, massage station, fitness center, sauna, and restaurant. Each of the rooms is designed with a modern theme that showcases the styles of different fancy Arabian homes. Most of them offer panoramic cityscapes, as well as uninterrupted views of the famous Burj Khalifa. Inside, free Wi-Fi is granted. Nearby attractions worth visiting: Al Bastakiya Quarter (3.9 km) Burj Khalifa (3.9 km) Dubai International Convention Center (less than 1 km) Dubai Mall (3.8 km)

More about hotel policies

Hotel Policies
  • Check in 3 PM
  • Check out 12 PM
  • Check-in time starts at 3 PM
  • Check-out time is 12 PM
  • Check-in time ends at 2:30 AM
We should also mention
  • Reservations are required for massage services. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
  • Only registered guests are allowed in the guestrooms.
Pet policy
  • Pets not allowed
Options and extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Fee for buffet breakfast: AED 130 per person (approximately)
  • Rollaway bed fee: AED 300.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.


Top hotel amenities

Security

  • Safe-deposit box at front desk
Internet

  • Free WiFi
  • Free wired Internet
Guest Services

  • Concierge services
  • Tours/ticket assistance
  • Luggage storage
Entertainment

  • Free newspapers in lobby
Cleaning Service

  • Dry cleaning/laundry service
General Information

  • Total number of rooms - 654
  • Number of floors - 51
  • Conference space size (feet) - 10007
  • Conference space size (meters) - 930
  • Number of meeting rooms - 11
Food & Drink

  • Bar/lounge
  • Restaurant
  • Coffee/tea in common areas
  • Breakfast available (surcharge)
  • Coffee shop or café
Parking

  • Free valet parking
On-Site Facilities

  • Meeting rooms 11
  • Designated smoking areas
Business & money services

  • Business center
Swimming

  • Outdoor pool
  • Poolside bar
  • Pool sun loungers
Beauty & health

  • Fitness facilities
  • Spa services on site
  • Full-service spa
  • Spa treatment room(s)

More about hotel amenities

Where to eat
Satisfy your appetite at the hotel's restaurant, which serves breakfast, lunch, and dinner. Dining is also available at a coffee shop/café, and 24-hour room service is provided. Relax with your favorite drink at a bar/lounge or a poolside bar.
Nearby things to do
Recreational amenities at the hotel include an outdoor pool and a fitness center.
Spa services
Shine Spa has 10 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, Swedish massages, and massages. The spa is equipped with a sauna and a steam room. A variety of treatment therapies are provided, including aromatherapy and reflexology.
More about the location
A stay at Sheraton Grand Hotel, Dubai places you in the heart of Trade Center, minutes from Dubai World Trade Centre and close to Dubai Mall. This 5-star hotel is within close proximity of Dubai International Convention and Exhibition Centre and Zabeel Park.

Verified reviews from our travelers

4.4/5
Very Good
Based on 68 reviews
Verified reviews from our travelers

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Mohammed
 
from Saudi Arabia
Deluxe Room, 2 Twin Beds
Stayed 4 nights in August 2019
4.0
/5
Very Good
A few months ago
My stay at the hotel was good as the hotel is equipped with all the requirements of the guest. Breakfast was excellent. I would definitely try again if I visit Dubai again ... so I would recommend staying in this hotel ...
عبدالعزيز
 
from Saudi Arabia
شقة - غرفتا نوم - منظر للمدينة
أقام 6 ليالي في يوليو 2019
4.0
/5
Very Good
A few months ago
ممتاز وتعامل الموظفين قمة والموقع صراحة مميز
Khalid
 
from Saudi Arabia
غرفة ديلوكس - سريران فرديان منفصلان - منظر للمدينة
أقام 6 ليالي في يناير 2019
4.0
/5
Very Good
A few years ago
الفندق روعه بشتى الطرق .. ولكن اسعاره مثل السبا و المطعم غالي بس اكله جميل
SHRI
 
Stayed 1 night in July 2018
1.0
/5
Poor
A few years ago
1. Improve the staff in room dinning 2. Improve the staff in concierge desk. 3. Improve the Food Quality (Poor). 4. Improve the Taste Of the Food (Poor). 5. Improve the hospitality. to guests. 6. Never expecting with like this hotel.
Marena
 
أقام ليلة واحدة في يوليو 2018
5.0
/5
Excellent
A few years ago
المكان رائع جدا وموقعه ايضا ممتاز والاكثر من ذلك العاملون بالفندق وايضا الرؤساء والمعامله هى الدليل على ذلك فعلا اشكركم
Ahmed
 
أقام ليلة واحدة في يوليو 2018
5.0
/5
Excellent
A few years ago
الفندق على شارع الشيخ زايد بالقرب من المترو حجري شقة من غرفتين وصالة الخدمة ممتازة والغرف نظيفة وواسعة يصلح للعوائل 💯💯
Bobbi
 
Stayed 1 night in June 2018
5.0
/5
Excellent
A few years ago
The service and food were impeccable. Chef Johannes took me around personally and informed me of those items that had MSG ( I am highly allergic to this ingredient). He also informed me of different dishes that were very spicy and types of fish that were offered. The restaurant manager and service staff were very accommodating and helpful.
Darshika
 
Stayed 1 night in June 2018
5.0
/5
Excellent
A few years ago
Great place for different buffet options and nice atmosphere facing Shaikh Syed road still calm enough for you to have a peace in mind stay with luxurious stay. Great lobby area and valet parking available. I had several times experience the food with different buffet options and food were amazing and tasty..
Fadi
 
Stayed 1 night in May 2018
5.0
/5
Excellent
A few years ago
Very nice hotel..new building on sheikh dated road..close to metro station. I enjoyed my visit especially the Ramadan Iftar at Feast restaurant... I used the 50% discount using ENTERTAINER
Sulaiman
 
أقام ليلة واحدة في مايو 2018
5.0
/5
Excellent
A few years ago
اقامه مريحه جدا وأنصح بالإقامه فيه واعتقد إن مهنية فنادق شيراتون عريقة جدا ويتضح هذا من طريقة التعامل بجميع ارجاء الفندق،،،
Ola
 
أقام ليلة واحدة في أبريل 2018
5.0
/5
Excellent
A few years ago
حلو جدا والوبي رائع بس اذا طلبت اكل من برا ما بيطلعلك الدليفري واذا معك اكل من اي مطعم ما بيسخنوا
Indroneil
 
Stayed 1 night in April 2018
4.0
/5
Very Good
A few years ago
Good location, walking distance from the trade center. The breakfast buffet was great and the clubroom had a decent view (see picture). They a rooftop infinity pool and an adjoining gym with nice views. However, not all the rooms have any view due to an adjacent building. The check-in process was very slow.
Debbie
 
Stayed 1 night in April 2018
4.0
/5
Very Good
A few years ago
Brunch at Feast Have been back again a few times now for a really lovely brunch. The service and food are both extremely good. During brunch they have a small jazz band of which the singer is v good sometimes a little loud but overall it's well worth a visit. Thumbs up to the team of Feast
Osama
 
Stayed 1 night in April 2018
5.0
/5
Excellent
A few years ago
A great and lively property. Excellent location and very helpful staff. Food quality is exceptional. Lunch package is popular to all neighboring businesses.
saleh
 
أقام ليلة واحدة في أبريل 2018
5.0
/5
Excellent
A few years ago
مميزات الفندق: - الموقع مميز وقريب من مول دبي. - حجم الشقه واسع مقارنه لبعض الفنادق الخمس نجوم. - الاثاث نظيف والاسره مريحه ودورات المياه (اكرمك الله) نظيفه. - كافه الخدمات التي يحتاجها النزيل موجوده. - سرعه التعامل مع ملاحظات او شكاوي النزيل. - السعر الأجمالي للشقه ممتاز مقارنه بفنادق خمس نجوم. وأهم ميزه بالفندق بأنه لا يمنع أستقبال الضيوف من خارج الفندق..👍 شكرآ فندق شيراتون جراند كانت أجمل ثلاث ليالي سكنتها بدبي.⚘
Yahya
 
أقام ليلة واحدة في مارس 2018
5.0
/5
Excellent
A few years ago
فانتاستك...الموظفين اوفر اكسوستك...يشتغلون فوق طاقتهم الله يعطيهم العافية
Kristine
 
Stayed 1 night in March 2018
3.0
/5
Good
A few years ago
Had a really good stay here. Staff are accommodating and everything we ordered from the room service is spectacularly executed. I would give 4 stars if they have obliged warming up our son’s baby food, who was still too young to eat any of the kids’ meals on their menu. And also, I would not recommend ordering through the door hanger checklist as they missed getting ours even though it was placed before the deadline specified on the card.
Mohamad
 
Stayed 1 night in March 2018
4.0
/5
Very Good
A few years ago
Excellent check-in. Rooms are impecable with superb beds, nice working area, clean carpet clean hallway. All staff are right on target. Would have rated 5 except that at checkout my group extended me to 6pm but for some reason this didn't carry on to the different members and was questioned about it at least once with an additional call to the room! People and staff were very polite about it. Would rate 4.8 !
taimour
 
Stayed 1 night in February 2018
4.0
/5
Very Good
A few years ago
Nice hotel, exceptional location. Literally across the road from the World Trade Centre building - home to the Dubai Financial Market (DFM) stock exchange - and possibly the best value for money in the area. Highly recommended, particularly if you have things to do in this area. The staff are friendly, the rooms are ok and there is a nice restaurant, as well as a full-service 24-hour convenience store and a pharmacy (not 24-hour) nearby. My room had no view, and the roof top pool/lounge was a disappointment.
Mahmoud
 
أقام ليلة واحدة في فبراير 2018
5.0
/5
Excellent
A few years ago
الفندق ممتاز تعاملهم رائع الغرف واسعة وفخمة دورة المياه فخمة جدا مزودة بجاكوزي وشور اللوبي عندهم صغير المطعم عندهم في الدور السادس وفخم جداوعندهم خيارات كثير بالنسبة للفطور جيد جدا للمجموعات فيه عندهم مسبح ونادي صحي ورياضي قريب جدا من مركز المعارض ١٠ دقائق مشي فقط للمعرض و٥ دقائق للمترو احب اشكر الاستاذ شريف كاسب نائب المدير على حسن التعامل
Team
 
Stayed 1 night in February 2018
5.0
/5
Excellent
A few years ago
One of the most stunning hotels I've stayed in, in dubai. From amazing views to a gorgeous breakfasts this sure is a luxury hotel. The pool is on the top level but can be to cold in the winter season. The jacuzzi is perfect all year round. The bar also serves reasonable priced drinks compared to local bars
Sudhi
 
Stayed 1 night in January 2018
4.0
/5
Very Good
A few years ago
I went there at for a presentation. The place of the hotel is perfect just near to Dubai world trade center and the metro station is just five minutes away. The reception staff was very helpful by all kind. it’s a lovely hotel with great amenities. Modern stylish meeting hall. Nice views through floor-to-ceiling windows. The foods served was delicious, freshly cooked stuff. Good choice and variety of cuisines, juices and desserts. I have some comments on housekeeping, it has some scope for improvement since there were some inconsistencies like not refilling toiletries, tissues etc. Good parking management. Over all experience is Good. Recommended.
Kevin
 
Stayed 1 night in January 2018
5.0
/5
Excellent
A few years ago
One of the best Sheraton’s I have ever been to. Astonishing design and excellent service. Lounge is strictly recommended. Also fitness and spa are very good. No complaints at all. Excellent A+++
Murry
 
أقام ليلة واحدة في يناير 2018
5.0
/5
Excellent
A few years ago
Great location and service موقع رائع وخدمات مميزه
tariq
 
أقام ليلة واحدة في يناير 2018
5.0
/5
Excellent
A few years ago
فندق فخم زبون دائم ولاكن اتمنى ان يقدموا لي عرض عند الزياره المقبله ان شاء الله
Maher
 
Stayed 1 night in January 2018
4.0
/5
Very Good
A few years ago
Was at Feast restaurant .. good choice and variety of cuisines , juices and desserts ... a good price/quality ration. However seating areas could be better managed. Outdoor sitting is small but nice. Crew are friendly and helpful. Good for families and groups.
evita
 
Stayed 1 night in December 2017
3.0
/5
Good
A few years ago
Good hotel. But super small lobby. Crowded. We have to change our place for a coffee as it's too noisy in the lobby
ahmad
 
Stayed 1 night in December 2017
5.0
/5
Excellent
A few years ago
Good value hotel close to the metro line. Friendly receptionist. Would stay again.
Fahad
 
أقام ليلة واحدة في ديسمبر 2017
5.0
/5
Excellent
A few years ago
فندق ذو موقع مناسب و تعامل ممتاز من الموظفين
Marjo
 
Stayed 1 night in December 2017
4.0
/5
Very Good
A few years ago
We had reserved a suite. Cleaning wasn"t best. I would not rate to five stars. Service was nice. Five stars to that!
tawfiq
 
أقام ليلة واحدة في نوفمبر 2017
5.0
/5
Excellent
A few years ago
Awesome hotel and great staff specially Radu . 5 minutes away from metro station. الخدمه والنظافة والموظفين على مستوى عالي ، الفندق يبعد عن اقرب محطة ميترو 5 دقايق مشي، العيب الوحيد المطاعم والسوبرماركت بعيده شوي ممكن 10دقايق مشي
Anders
 
Stayed 1 night in November 2017
4.0
/5
Very Good
A few years ago
Nice interior and friendly staff. Cozy pool area on the 54th floor. The traffic unfortunately is a bit disturbing in the rooms facing the lively road.
Mohamed
 
أقام ليلة واحدة في نوفمبر 2017
4.0
/5
Very Good
A few years ago
يوجد خلف الفندق مطعم جميل و يقدم قهوة جميلة
Regardt
 
Stayed 1 night in November 2017
5.0
/5
Excellent
A few years ago
Truly enjoyed the experience here. Professional service combined with good food and central to the city. Business travelers cannot go wrong here, especially if taking advantage of the Sheraton Club.
Hugo
 
Stayed 1 night in October 2017
5.0
/5
Excellent
A few years ago
Had dinner in feast restaurant. Seafood night.. The waitress were amazing.. The food was very nice altough it was missing oysters in that night. Deserts are very good. Good price for the food
Axel
 
Stayed 1 night in September 2017
4.0
/5
Very Good
A few years ago
Average SPG standard but not in a convenient location. The hotel has all ameneties of a five star luxury hotel, clean, alert staff as in all Sheraton hotels, great restaurant. Management and Chef are German and they try to meet expect German perfection. Only the World trade centre area is a remote place with little Dubai around instead a bunch of luxury hotels in the neighbourhood. If you do not want to pay the astronomical bar prices and eat in one of the expensive restaurants nearby there is luckily a Zoom supermarket in the business wing of the hotel.
Dilip
 
Stayed 1 night in September 2017
5.0
/5
Excellent
A few years ago
Lovely hotel, great location at the beginning of sheik zayed road. Very neat to World Trade Centre, food is exceptional. If you are a family try their apartments which are spacious and filled with all the amenities. The chef Ariv has been exceptionally good in taking care of our dietary requirements of Jain food and arranged everything as per our satisfaction. Highly recommended. Will love to stay here again.
ahmad
 
أقام ليلة واحدة في سبتمبر 2017
4.0
/5
Very Good
A few years ago
فندق جديد واسعاره مناسبه عيوبه الزحمه عند باب الفندق المصاعد المسبح صغير ومزدحم التأخير ف الرد عدم وجود تلفون ف الغرفة فقط فالمطبخ
Hsifa
 
أقام ليلة واحدة في أغسطس 2017
5.0
/5
Excellent
A few years ago
رائع...الفطور ممتاز....الخدمة ..رائعة
سميرة
 
أقام ليلة واحدة في أغسطس 2017
5.0
/5
Excellent
A few years ago
مريح وأمان وخدمة ممتازه شكرا لجميع العاملين في الفندق 8/7-19/7
Gajendrasinh
 
أقام ليلة واحدة في يوليو 2017
5.0
/5
Excellent
A few years ago
Oh hoo goooddd
Meteb
 
أقام ليلة واحدة في مارس 2016
1.0
/5
Poor
A few years ago
فندق سي ونظام الخدمه سي والاستقبال سي والمطعم قذر و طريقه تسكين المجموعات في الفندق سي يستغل جهل النزيل بنظام الفندق بحيث عند حجزك لاكثر من غرفه يتم توزيعها على الادوار وعند رغبتك بزيارت غرفة احد من افراد المجموعة او العائله اذا لم تكن بنفس الدور تحتاج الى ان تنزل الى الاستعلامات وتطلب منهم ان يوصلك الى غرفة ابنك او زميلك ،والله تحس انك في سجن وتحتاج اخذ اذن من السجان لزيارة ابنك او زميلك في السفر . طيب كان من الاول عدم توزيع القروب او العائله في اكثر من دور . وتكلمهم يتحججون بالامن رغم لن العماله تسرح وتمرح . حت نجمه كثير جدا عليهم ....

Questions & Answers

Ask a question and get answers from travelers like yourself
Top voted answer   
Ahed tayeh
A few months ago
نعم صحيح
خالد
A few years ago
هل استطيع الدفع الان ؟
Top voted answer   
Dina Azouni
A few years ago
نعم، يوفر الفندق الدفع المسبق. اختر الغرف التي تريدها وتأكد من وجود "دفع مسبق" فوق سعر الغرفة
طلال عتيق المالكي
A few months ago
يسمح باستقبال الزوار؟
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