"Kent Hotel is an amazing place to chill out on a weekend or to shop at colorful Beyazit streets or just to hang out and see beautiful places in the district. Staff is extremely polite and helpful. Rooms are good and alwa..."
About Kent Hotel Istanbul
More about hotel policies
- Check in Noon
- Check out 2 PM
- Check-in time starts at Noon
- Check-out time is 2 PM
- Check-in time ends at Midnight
- This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation.
- Up to 2 children 2 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
- Pets not allowed
The following fees and deposits are charged by the property at time of service, check-in, or check-out.
- Breakfast fee: EUR 10 for adults and EUR 10 for children (approximately)
- Airport shuttle fee: EUR 40 per vehicle (one way)
- Valet parking fee: EUR 25 per day
- Rollaway bed fee: EUR 40.00 per night
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Top hotel amenities
- Safe-deposit box at front desk
- 24-hour front desk
- Free WiFi
- Concierge services
- Multilingual staff
- Express check-out
- Express check-in
- Luggage storage
- Free newspapers in lobby
- Airport transportation (surcharge)
- Area shuttle (surcharge)
- Laundry facilities
- Dry cleaning/laundry service
- Accessible bathroom
- Roll-in shower
- In-room accessibility
- Total number of rooms - 94
- Number of floors - 8
Food & Drink
- Breakfast available (surcharge)
- Coffee shop or café
- Valet parking (surcharge)
- Television in common areas
- Conference center
- One meeting room
- Computer station
Business & money services
- Business center
More about hotel amenities
The location was perfect - especially to reach the metro, the tram, many restaurants and the city attractions. The room we stayed in was clean, tidy and comfortable - the view was pleasant. The breakfast buffet was delicious and they had a variety of food which they changed everyday. Same could be said for the room service food. HOWEVER, I don't think I've ever stayed in a hotel where the staff had been as problematic - almost ruining our experience and stay. Firstly, when we had made the bookings, they gave us an email saying how "our rooms were booked" and "no need to call to check". Yet, we still called to confirm just in case. Then, not only did we arrive to find our 2/3 of our rooms cancelled - they where family rooms - they even made the remaining seven of us stay in one tiny suite and still charged the same amount as the family room (which was more expensive). This was only given after a long time of asking and arugmenting. They didn't even compensate us for our inconveniences. The next day we had to switch rooms and again ended up in a room that didn't meet the specification of our bookings (it was a triple room) and we were still charged the same amount as the family room (which was more expensive, still). It finally took day three for them to give us a room that met the specification of our bookings. One positive thing that could be said is that they did provide us with extra beds - however, we had to ask more than once for this and they were very slow to respond. Although some of the staff were friendly and helpful, some were slightly rude and unpleasant. I remember once room service hanging up on me before I could finish the order. Also, when we asked for an iron and iron board, one man at the reception rudely replied: "If you want an iron board go to the Hilton next door." And, we should have - but we still decided to stay as we made some of the payments already. I'm not quite sure how this hotel received a 4-star rating; I think they deserve max, a 3-star. (It doesn't even have a gym, a swimming pool or an ironing board).
فندق ممتاز وذات موقع مركزي وقريب من جميع المناطق السياحية والتاريخية
Kent Hotel is an amazing place to chill out on a weekend or to shop at colorful Beyazit streets or just to hang out and see beautiful places in the district. Staff is extremely polite and helpful. Rooms are good and always clean. We have been coming here for almost 10 years and it's always a 5 stars satisfying experience.
The staff is unfriendly and uncooperative...I asked front desk one day to help me to order a pizza by the phone because I do not speak Turkish. The employee there told me that this was against the hotel policy and I had to either order dinner from hotel restaurant which they don't have it on their menu or I have go by myself outside and looking for the pizza restaurant around! - I have booked 3 rooms for me and my family ... and there is no in any of them a tissue paper, I asked stuff and the manager himself promised but did not do it till I give up and bought from my own pocket. - The cooling system does not work under the pretext that the atmosphere is nice outside and do not even have a fan can be use at night or when be hot at noon - Mold on the bathroom and especially on the shower area - Beggars fill the place around the hotel especially in the evening and can not walk the night freely - The street is very busy around the hotel and it is difficult to navigate or get a taxi
خوش فندق ومرتب ونظيف وموقعه بالنسبه لي ممتاز
Nice hotel, friendly staff and the location is very convenient and good. Easy access to metro station and all Istanbul attractions. Highly recommend and would use the hotel again. The room I was given was extremely quiet which was an added bonus after long busy days in Istanbul
مكان جميل وقريب للاسواق والمكانات السياحية ويتوفر الترم فاي
The location is perfect, but we have room that have no direct window, so its very hot and noisy because the AC cant be turn on, and the neighbours room make us stay awake
Good ,smart and the front office staff is very good .the disaster in the restaurant staff they behave like they don't want guests especially break fast time they must adjust even their time so as their behavior
It's a business hotel and in a perfect location with connectivity options across Istanbul via Tram, Metro, Bus OR Taxi. Rooms are neat, food is decent, hotel staff is really cooperative and cheerful - Overall a good experience.
Central location. Close to many cafes,restaurants,souvenir shops and to various attractions. Kent Hotel is directly opposite a university. Delicious breakfast,helpful front desk & good housekeeping. It can however,get a little noisy at night if one doesn't close the windows as the hotel is next to the main road. Other than that,it was a comfortable stay.
Best location, clean and staff are good.
القهوة جدا رائعة
Best hôtel of istanbul, the break first is very delicious and the rooms are beautiful.
I like this hotel it's good for shopping
جو رمضان جميل والأفطار هناك
Good to stay not far from Istanbul historical center
فندق نظيف وهادى أقامة جيدة وأسعاره لابأس بيها حتي الأكل ممتاز
Nice and clean hotel .. very close from tramway and shops and grand bazaar,,,, my second home in Istanbul
Very clean and well presented. Close to grand bazaar and shops.
i like this hotel, my seconed Visit to this place.
Hotel Double tree