Swissotel Makkah

Abraj Al Bait Complex. Ajyad st., Makkah (Mecca), Saudi Arabia
+1 385-355-7901
USD153
Starting From

4.1/5
Very GoodBased on 133 reviews
Verified reviews from our travelers

"The location is the best and also the hotel has separate elevators which bring y..."

ALHASAN


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Accommodation
Executive Room, 1 King Bed, View (Haram)

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Executive Room, 1 King Bed, View (Kaaba)

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Junior Suite, 1 King Bed, City View

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About Swissotel Makkah

Description

Located at Ajyad St. King Abdul Aziz Endowment, Swissotel Makkah features a well-designed, modern and elegant structure which greatly complements the current Arab culture. An art deco style joined with luxurious features is what you will find when arriving at the Swissotel Mekkah Hotel. Since it is in the center of Saudi Arabia, the hotel staff assists its guests with reservation and access to different tourist destinations including the King Fahad Gate, Abraj Al Bait tower, Masji Al-Haram, Kaaba and Qibla Mosque. The hotel also takes pride in its fine dining services. Ajwaa Restaurant overlooks the city and offers delectable Mediterranean and international cuisines. Café Swiss’s speciality is in serving the most delicious drinks at the hotel. Excellent room accommodations with city views are also available at the hotel. The rooms have everything that a guest needs to make his/her stay a memorable one.

More about hotel policies

Hotel Policies
  • Check in 5 PM
  • Check out 12 PM
  • Check-out time is Noon
  • Minimum check-in age is 18
  • Check-in time starts at 5 PM and ends at 12 AM
Children and extra beds policy
  • No rollaway/extra beds available
We should also mention
  • Only Muslims are allowed to enter the holy cities of Mecca and Medina.
  • Local laws may restrict unmarried guests from sharing rooms. Guests are responsible for providing proof of marriage, if requested by the property.
  • Couples wishing to share a room must provide proof of marriage.
  • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
  • No pets and no service animals are allowed at this property.
  • Alcohol is not served or permitted at this property.
Pet policy
  • Pets not allowed
Options and extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Fee for in-room wireless Internet: SAR 15 per hour (rates may vary)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.


Top hotel amenities

Security

  • 24-hour front desk
Internet

  • Free WiFi
Guest Services

  • Multilingual staff
  • Express check-out
  • Express check-in
  • Tours/ticket assistance
Cleaning Service

  • Laundry facilities
  • Dry cleaning/laundry service
Other

  • In-room accessibility
General Information

  • Total number of rooms - 1487
  • Number of floors - 43
  • Number of buildings/towers - 1
  • Year Built 2011
  • Number of restaurants - 3
Food & Drink

  • Bar/lounge
  • Breakfast available (surcharge)
Parking

  • No Parking
On-Site Facilities

  • One meeting room
  • Computer station
Business & money services

  • Business center

More about hotel amenities

Where to eat
Enjoy Mediterranean cuisine at Ajwaa Restaurant, one of the hotel's 3 restaurants, or stay in and take advantage of the 24-hour room service. Wrap up your day with a drink at the bar/lounge. Breakfast is available daily for a fee.
More about the location
With a stay at Swissotel Makkah, you'll be centrally located in Mecca, within a 10-minute drive of Faqih Mosque and Safa and Marwah. This 5-star hotel is 2.8 mi (4.6 km) from Abraj Al-Bait Towers and 4 mi (6.4 km) from Well of Zamzam.

Verified reviews from our travelers

4.1/5
Very Good
Based on 133 reviews
Verified reviews from our travelers

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Saadi
 
from Jordan
Double Or Twin Classic
أقام ليلتين في أكتوبر 2019
1.0
/5
Poor
A few weeks ago
الشوارات بالغرفه سيئه للغايه وتم الاتصال بالريسبشن بدهم يبعتو واحد يصلحها وانا داخل الغرفه ولم يتم تبديل الغرفه.... المفروض تتصلح المرافق قبل الاستلام الغرفه وكانت الخدمه سئه للغايه
Aymen
 
from Saudi Arabia
Double Room City View
Stayed 3 nights in February 2019
3.0
/5
Good
A few months ago
The hotel get old noticed in its carpet and furniture, not clean any more unfortunately
ALHASAN
 
from United Arab Emirates
Classic Triple Room, View (Kaaba)
Stayed 4 nights in February 2019
4.0
/5
Very Good
A few months ago
The location is the best and also the hotel has separate elevators which bring you down to the Haram .. some general improvement might help the hotel get shiny again.
Alhasan
 
from United Arab Emirates
Double Room City View
Stayed 4 nights in February 2019
4.0
/5
Very Good
A few months ago
The location is the best and also the hotel has separate elevators which bring you down to the Haram .. some general improvement might help the hotel get shiny again.
تركي
 
from Saudi Arabia
غرفة كلاسيكية - منظر (Kaaba)
أقام ليلة واحدة في فبراير 2019
5.0
/5
Excellent
A few months ago
انتو أحسن فندق في العالم
SALEH
 
from United Arab Emirates
جناح جونيور - منظر (Haram)
أقام ليلتين في فبراير 2019
4.0
/5
Very Good
A few months ago
الفندق جيد جدا الا الانترنت ضعيف جدا وبعض موظفي الاستقبال بطئين في الانجاز
imad
 
from Oman
غرفة كلاسيكية - منظر للمدينة
أقام 4 ليالي في يناير 2019
4.0
/5
Very Good
A few months ago
نظافة ممتازة وخدمة جيدة وفطور جيد زحمة في المصاعد اوقات الصلاة تاخير في احضار عربة الشنط للغرف عند تسجيل الخروج فينبغي عليك طلبها مبكرا .
yasser
 
from Bahrain
غرفة كلاسيكية - بمنظر (Haram)
أقام 3 ليالي في يناير 2019
5.0
/5
Excellent
A few months ago
الفندق رائع .. ولكن توقعت انه اقرب من الحرم كما هو مذكور .. وتبين بان هنالك مسافه بين الفندق والحرم
MUHAMMAD
 
from United Arab Emirates
Double Room City View
Stayed 1 night in January 2019
2.0
/5
Poor
A few months ago
Receptionist not attend phone quickly, receptionist support not 24h may be.. Room smells..
Nada
 
from Saudi Arabia
غرفة مزدوجة اطلالة على الحرم
أقام ليلة واحدة في ديسمبر 2018
2.0
/5
Poor
A few months ago
الفندق وتعامل مع الحجز وطول الوقت بالدخول لم أتوفق
ماجد
 
from Saudi Arabia
أقام ليلتين في أكتوبر 2018
4.0
/5
Very Good
A few years ago
كل شيء جميل وخاصة الإفطار لكن لا يتوفر مواقف سيارات وتشغيل عدد بسيط من الأسانسيرات يسبب زحمة في الصعود
جاسم
 
from Kuwait
غرفة مزدوجة اطلالة على المدينة
أقام ليلتين في أكتوبر 2018
5.0
/5
Excellent
A few years ago
افضل مكان للحرم
عبدالله
 
from Saudi Arabia
غرفة مزدوجة اطلالة على المدينة
أقام ليلة واحدة في سبتمبر 2018
5.0
/5
Excellent
A few years ago
متميزون بروح الإبتسامه وحفاوة الإستقبال
Ali
 
from Saudi Arabia
غرفة كلاسيكية - منظر (Kaaba)
أقام ليلتين في فبراير 2018
5.0
/5
Excellent
A few years ago
فندق ممتاز جدا جدا فندق يستحق التكرار
Ali
 
from Saudi Arabia
غرفة كلاسيكية - منظر (Kaaba)
أقام ليلة واحدة في فبراير 2018
4.0
/5
Very Good
A few years ago
ممتاز مع أطلاله جميله على الكعبه تستحق اتكرار
الجوهرة
 
from Saudi Arabia
غرفة كلاسيكية ثلاثية - منظر للمدينة
أقام ليلة واحدة في يناير 2018
5.0
/5
Excellent
A few years ago
ممتاز جداً والخدمه رائعه بس ليه ماتتوفر مواقف لسيارات
مرعي
 
from Saudi Arabia
جناح جونيور - منظر (Haram)
أقام ليلتين في ديسمبر 2017
5.0
/5
Excellent
A few years ago
خدمه رائعه واطلاله جميله
ناصر
 
from Saudi Arabia
Double or Twin CLASSIC
أقام ليلتين في ديسمبر 2017
4.0
/5
Very Good
A few years ago
جميل وقريب من الحرم .. والفطور متنوع وجميل .. وسهولة الدخول وقت الوصول .. لكن مشكلة ان الغرف تنتهي بطاقة دخول الغرفه قبل وقت التشيك أوت مما يستدعي ننزل نبدلها كل يوم للأسف مدري وش المشكلة .ض
Basel
 
from Saudi Arabia
غرفة كلاسيكية - بمنظر (Haram)
أقام ليلة واحدة في نوفمبر 2017
5.0
/5
Excellent
A few years ago
عمل رائع ومنظم
مجهز
 
from Saudi Arabia
Classic Room, View (Haram)
Stayed 3 nights in May 2017
5.0
/5
Excellent
A few years ago
100
يوسف
 
from Saudi Arabia
جناح جونيور - منظر للمدينة
أقام ليلة واحدة في أبريل 2016
3.0
/5
Good
A few years ago
فندق ممتاز
Hna'
 
from Saudi Arabia
أقام ليلتين في فبراير 2016
5.0
/5
Excellent
A few years ago
اقامة جميلة الحمدلله ملاحظة بسيطة. موظف الاستقبال اتمنى ان يكون اكثر بشاشة ومرونة شكراً : )

Questions & Answers

Ask a question and get answers from travelers like yourself
Top voted answer   
Dina Azouni
A few months ago
لازم حجزك يبدأ من يوم الاثنين ١٥/٧ حتى تستطيع الدخول ٣ فجراً وانصحك بادخال ساعة الوصول عند اتمامك الحجز عبر يامسافر
Top voted answer   
Mohammed Ibrahim Zalah
A few months ago
100 متر
Top voted answer   
HAZIM ALI SSEERI
A few months ago
لا يوجد ، واذا رغبت في توفير موقف ستدفع تكاليف اضافيه ،، انصحك بالتوقف في محلس الجن واخذ تكسي للهوتيل القياده في تلك الاماكن مزعج
محسن
A few months ago
كم يبعد من الحرم
Top voted answer   
محمد عسيري
A few months ago
تقريبا من ٥٠ متر الى ١٠٠ متر
Top voted answer   
عبدالله السهلي
A few weeks ago
الحرم
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