Sheraton Puerto Rico Hotel & Casino

200 Convention Boulevard, San Juan, Puerto Rico
+1 385-355-7901
USD477
Starting From

4.3/5
Very GoodBased on 67 reviews
Verified reviews from our travelers

"Nice hotel! They have a lot going on and multiple places for food. Also gave out..."

Brooklyn


To see prices and availability, please select your dates:
?

Best Price Guarantee

Able to find a better price? We’ll match it or beat it

Accommodation
Club Room

Set your dates to see prices and availability

Executive Suite

Set your dates to see prices and availability

Superior Room, Bay View

Set your dates to see prices and availability

About Sheraton Puerto Rico Hotel & Casino

Description

Property Location
With a stay at Sheraton Puerto Rico Hotel & Casino in San Juan (Santurce), you'll be minutes from Puerto Rico Convention Center and close to San Juan Cathedral. This 4-star hotel is close to La Fortaleza - Palacio de Santa Catalina and Puerta de San Juan.

Rooms
Make yourself at home in one of the 503 air-conditioned rooms featuring iPod docking stations and flat-screen televisions. Your pillowtop bed comes with Egyptian cotton sheets. Complimentary wired and wireless Internet access keeps you connected, and cable programming provides entertainment. Private bathrooms with shower/tub combinations feature designer toiletries and complimentary toiletries.

Rec, Spa, Premium Amenities
Pamper yourself with a visit to the spa, which offers body treatments and facials. Gambling sorts can try their luck at the casino, while others may prefer an outdoor pool or a spa tub. Additional features include complimentary wireless Internet access, concierge services, and babysitting/childcare (surcharge).

Dining
Satisfy your appetite at the hotel's restaurant, which serves breakfast, lunch, and dinner. Dining is also available at a coffee shop/café, and 24-hour room service is provided. Relax with a refreshing drink from a poolside bar or one of the 2 bars/lounges.

Business, Other Amenities
Featured amenities include a business center, limo/town car service, and express check-out. Planning an event in San Juan? This hotel has 35,000 square feet (3 square meters) of space consisting of conference space and meeting rooms. Self parking (subject to charges) is available onsite.


More about hotel policies

Hotel Policies
  • Check in 3 PM
  • Check out 12 PM
  • Check-in time starts at 3 PM
  • Check-out time is 12 PM
  • Minimum check-in age is 18
  • Check-in time ends at Midnight
Children and extra beds policy
  • Rollaway/extra beds (surcharge)
We should also mention
  • Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
  • A resort fee is included in the total price displayed.
  • Children 17 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
  • Only registered guests are allowed in the guestrooms.
  • Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation.
Pet policy
  • Pet maximum weight in lb is 40
  • Only dogs and cats are allowed
  • Maximum number of pets per room 2
Options and extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Breakfast fee: between USD $10.00 and USD $25.00 per person (approximately)
  • Self parking fee: USD 18 per night
  • Valet parking fee: USD 25 per day (in/out privileges)
  • Refrigerator fee: USD 25 per night
  • In-room microwave fee: USD 15 per night
  • Rollaway bed fee: USD 35 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.


Top hotel amenities

Security

  • Safe-deposit box at front desk
  • 24-hour front desk
  • Porter/bellhop
Internet

  • Free WiFi
  • Free wired Internet
Beach

  • Beach towels
Guest Services

  • Concierge services
  • Multilingual staff
  • Express check-out
  • Wedding services
  • Tours/ticket assistance
  • Luggage storage
Entertainment

  • Free newspapers in lobby
Transport

  • Limo or Town Car service available
Cleaning Service

  • Laundry facilities
  • Dry cleaning/laundry service
Other

  • Accessible bathroom
  • Roll-in shower
  • In-room accessibility
General Information

  • Total number of rooms - 503
  • Number of floors - 12
  • Number of buildings/towers - 1
  • Smoke-free property
  • Year Built 2009
  • Number of restaurants - 5
  • Conference space size (feet) - 35,000
  • Conference space size (meters) - 3
  • Number of meeting rooms - 12
  • Number of bars/lounges - 3
Food & Drink

  • Breakfast available (surcharge)
  • Coffee shop or café
  • Snack bar/deli
Parking

  • Self parking (surcharge)
  • Valet parking (surcharge)
On-Site Facilities

  • Elevator/lift
  • Gift shops or newsstand
  • Conference space
  • Television in common areas
  • Casino
  • Meeting rooms 25
  • Conference center
  • Computer station
  • Terrace
Business & money services

  • ATM/banking
  • Business center
Swimming

  • Outdoor pool
  • Poolside bar
  • Pool umbrellas
Beauty & health

  • Hair salon
  • Spa services on site
  • Full-service spa
  • Spa treatment room(s)
  • 24-hour fitness facilities

More about hotel amenities

Where to eat
Enjoy a meal at one of the hotel's dining establishments, which include 5 restaurants and a coffee shop/café. From your room, you can also access 24-hour room service. Relax with a refreshing drink from a poolside bar or one of the 3 bars/lounges.
More about the location
With a stay at Sheraton Puerto Rico Hotel & Casino in San Juan (Santurce), you'll be minutes from Puerto Rico Convention Center and close to San Juan Cathedral. This 4-star hotel is close to La Fortaleza - Palacio de Santa Catalina and San Juan Gate.

Verified reviews from our travelers

4.3/5
Very Good
Based on 67 reviews
Verified reviews from our travelers

Filter by rating

Evan
 
Stayed 1 night in June 2018
3.0
/5
Good
A few years ago
The hotel itself was nice, the facility was great and the pool was nice. Upon returning to the hotel after our cruise, they would not store our bags. This was a big turnoff. They could have easily looked up our records and saw that we stayed there.
Brooklyn
 
Stayed 1 night in May 2018
5.0
/5
Excellent
A few years ago
Nice hotel! They have a lot going on and multiple places for food. Also gave out free shaved ice with your choice of flavoring to add, liked that a lot! Pool is nice and has a good view of where the cruise ships come in. Overall very pleased! Would come back. About a 25 min walk to the beach, very do able
Grant
 
Stayed 1 night in April 2018
5.0
/5
Excellent
A few years ago
Easy to get to from the airport and obviously convenient for the convention center. All of the staff are super nice, the rooms are updated, and there are three restaurants to choose from. Great views of the bay and Old San Juan from the balconies and they lounge. Definitely feel the love here as an elite member as well.
gangadhar
 
Stayed 1 night in March 2018
5.0
/5
Excellent
A few years ago
One of the best convention centres for high level meetings and conferences. The vertical and horizontal navigation is easy to follow. Lots of circulation area and open to nature. The use of natural air and light is good aspect. The city of San Juan Puerto Rico is great too.
Abdulrahman
 
Stayed 1 night in March 2018
3.0
/5
Good
A few years ago
The rooms are clean but average. The restaurants options are good at the facility. Texas De Brazil is in the same complex. The location is good only for convention otherwise the surroundings are not attractive and would not really stay here for holiday. The water pressure is not good. The service is not very good;i tried calling the guest services and 50% of the time they do not answer. Once i ordered a Greek salad then i got ceaser salad instead !! There is no 24/7 food service, their last order is around 10PM during the day and 11PM during weekend which seem to be very early. overall, i wont stay here again for the price am paying.
Jessica
 
Stayed 1 night in February 2018
4.0
/5
Very Good
A few years ago
Fitness center had several treadmills, bikes, and ellipticals, a machine for every muscle group, a weight rack, two benches, and dumbbells up to 50#. The pool area has a nice outdoor bar, ample deck chairs, and infinity pool, but the hot tub is currently out of order. The staff are friendly and helpful. The hotel is connected to a small casino with slots and some table games. The food options are pretty good.
Edward
 
Stayed 1 night in February 2018
3.0
/5
Good
A few years ago
Great service great food expensive for breakfast or lunch but once in a while it makes my day
Judith
 
Stayed 1 night in January 2018
5.0
/5
Excellent
A few years ago
Rooms are spacious and I was able to get a microwave and fridge delivered to my room. Pool is amazing!! Food and drinks from the pool bar are delicious!!!
Jeff
 
Stayed 1 night in January 2018
4.0
/5
Very Good
A few years ago
Nice hotel with great customer service. Clean rooms, comfortable beds and nice pool and work out area. Close to convention center but at least 15 min walk to nearest beach.
Thorsten
 
Stayed 1 night in December 2017
4.0
/5
Very Good
A few years ago
Check in and vastly improved over my previous stay. Friendlier staff as well. Nice rooms with fairly fast internet.
Boriana
 
Stayed 1 night in December 2017
4.0
/5
Very Good
A few years ago
Long wait to get in our room, no microwave and fridge. Staff at the pool's bar were rude. I will stay at a different hotel if I visit San Juan again.
Natalie
 
Stayed 1 night in October 2017
5.0
/5
Excellent
A few years ago
The best Sheraton I've visited. The Club lounge is beautiful with an iut door patio with a great view of the island. Staff was very accommodating. I felt like i was leaving family at check out.
Brian
 
Stayed 1 night in September 2017
5.0
/5
Excellent
A few years ago
Stayed Aug/Sept 2017. Had a great stay at this Sheraton. Solid place, nice facilities, really well-located. Great staff!! Very accommodating. Patricia and Alberto at the front desk were fabulous. Thank you for all the advice for visiting Puerto Rico, Patricia!
Anthony
 
Stayed 1 night in August 2017
4.0
/5
Very Good
A few years ago
Food was great and relatively inexpensive, staff was very friendly. The bathroom was also nice. My sheets did not appear to be brand new/pressed which was bothering me. The infinity pool is nice, however the view of construction in the distance is really off putting. Also the style used for the pools/decorations appear to use 1990s bathroom tiles. Bathrooms were nice and clean.
Do you have a question about this property? Get answers from travelers like yourself

Attractions near Sheraton Puerto Rico Hotel & Casino

© 2018 Yamsafer.com | All rights reserved | v.744e4ea4ae868e214e59122529336c2080c5b4b5
128 Bit SSLSecure CheckoutAccreditedAgent