Hotel El Convento

100 Cristo St, San Juan, Puerto Rico
+1 385-355-7901
USD210
Starting From

4.3/5
Very GoodBased on 47 reviews
Verified reviews from our travelers

"Went for a wedding and the service was amazing. Synchronized plate delivery. Eve..."

Kalin


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Accommodation
Deluxe Room, 1 Queen Bed

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Deluxe Double Room, 2 Double Beds

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Standard Room, 1 Queen Bed, View

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About Hotel El Convento

Description

Property Location
With a stay at Hotel El Convento in San Juan (San Juan Antiguo), you'll be minutes from Museo del Nino's and San Juan Cathedral. This 4-star hotel is close to Puerta de San Juan and La Fortaleza - Palacio de Santa Catalina.

Rooms
Make yourself at home in one of the 58 individually decorated guestrooms, featuring refrigerators and LCD televisions. Complimentary wired and wireless Internet access keeps you connected, and cable programming provides entertainment. Bathrooms feature shower/tub combinations, hair dryers, and bathrobes. Conveniences include phones, as well as safes and desks.

Rec, Spa, Premium Amenities
Enjoy a range of recreational amenities, including an outdoor pool, a spa tub, and a fitness center.

Dining
Grab a bite at one of the hotel's 2 restaurants, or stay in and take advantage of room service (during limited hours). Meet other guests and eat at a complimentary reception. Quench your thirst with your favorite drink at a bar/lounge.

Business, Other Amenities
Featured amenities include express check-out, complimentary newspapers in the lobby, and dry cleaning/laundry services. Event facilities at this hotel consist of conference space and meeting rooms.


More about hotel policies

Hotel Policies
  • Check in 3 PM
  • Check out 12 PM
  • Check-in time starts at 3 PM
  • Check-out time is 12 PM
  • Minimum check-in age is 18
  • Check-in time ends at 6 AM
Children and extra beds policy
  • Rollaway/extra beds (surcharge)
We should also mention
  • A resort fee is included in the total price displayed.
  • Only registered guests are allowed in the guestrooms.
  • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Pet policy
  • Pets not allowed
Options and extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Breakfast fee: between USD 15 and USD 25 per person (approximately)
  • Valet parking fee: USD 20 per day
  • Rollaway bed fee: USD 35.00 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.


Top hotel amenities

Security

  • 24-hour front desk
  • Porter/bellhop
Internet

  • Free WiFi
Beach

  • Beach umbrellas
  • Beach towels
Guest Services

  • Concierge services
  • Multilingual staff
  • Express check-out
  • Tours/ticket assistance
  • Luggage storage
Entertainment

  • Free newspapers in lobby
Cleaning Service

  • Laundry facilities
  • Dry cleaning/laundry service
Other

  • Accessible bathroom
  • Roll-in shower
  • In-room accessibility
General Information

  • Total number of rooms - 58
  • Number of floors - 5
  • Number of restaurants - 2
Food & Drink

  • Bar/lounge
  • Coffee/tea in common areas
  • Breakfast available (surcharge)
  • Snack bar/deli
Parking

  • Valet parking (surcharge)
On-Site Facilities

  • Elevator/lift
  • Conference space
  • Garden
  • Library
  • Meeting rooms 7
  • Free reception
  • Terrace
Business & money services

  • ATM/banking
Swimming

  • Outdoor pool
  • Pool sun loungers
Beauty & health

  • Fitness facilities

More about hotel amenities

Where to eat
Grab a bite at one of the hotel's 2 restaurants, or stay in and take advantage of room service (during limited hours). Meet other guests and eat at a complimentary reception. Quench your thirst with your favorite drink at a bar/lounge.
Nearby things to do

A rooftop sundeck is furnished with cushioned lounge chairs.

Guests are provided complimentary access to El Convento Beach Club, located a sister property with a white sand beach.

An outdoor pool and fitness facilities are also available.

The recreational activities listed below are available either on site or near the hotel; fees may apply.

More about the location
With a stay at Hotel El Convento in San Juan (Old San Juan), you'll be minutes from Museo del Nino's and San Juan Cathedral. This 4.5-star hotel is close to San Juan Gate and La Fortaleza - Palacio de Santa Catalina.

Verified reviews from our travelers

4.3/5
Very Good
Based on 47 reviews
Verified reviews from our travelers

Filter by rating

Kalin
 
Stayed 1 night in July 2018
5.0
/5
Excellent
A few years ago
Went for a wedding and the service was amazing. Synchronized plate delivery. Everything I ate was creative and delicious.
Samantha
 
Stayed 1 night in July 2018
5.0
/5
Excellent
A few years ago
Stayed here 2 nights. It is such a beautiful hotel with a friendly vibe. The room was spacious with a gorgeous patio. The staff were so friendly and helpful. Loved the rooftop pool and afternoon cheese & wine! I hope to stay here again
Katty
 
Stayed 1 night in July 2018
4.0
/5
Very Good
A few years ago
We stopped here for lunch on a recommendation. A little pricey but the food was different which was nice. Not a lot of options for vegans/vegetarians. The whole building is absolutely gorgeous.
Jesse
 
Stayed 1 night in June 2018
5.0
/5
Excellent
A few years ago
Had a perfect afternoon respite from the heat enjoying a salad and sliders. Food was excellent and waiter (Tony) extremely friendly and attentive.
Maylena
 
Stayed 1 night in June 2018
5.0
/5
Excellent
A few years ago
Wonderful historical property with a warm, generous staff and great location. Walking distance to restaurants, shops and historical sites. Rooms are well appointed and they still is to old doors and keys from the Monastery. Must try the Pina Colada!
Beth
 
Stayed 1 night in May 2018
5.0
/5
Excellent
A few years ago
The staff are amazing. Such a beautiful place to stay. You can here the music form the cathedral right next door .
Brian
 
Stayed 1 night in May 2018
2.0
/5
Poor
A few years ago
Pretty building and great creativity in conceiving the idea of a hotel from a former convent. I had a drink at a bar, served by friendly staff. I'm perfectly fine with the slow pace of island life, but waiting 25 minutes at a quiet bar to settle the bill after asking 3 times isn't very nice.
Robert
 
Stayed 1 night in April 2018
4.0
/5
Very Good
A few years ago
Super location with an historical church next door. The hotel is very well restored with open courtyard s. I know of no better place to stay in the old City. Children very much enjoy the facilities.
Devin
 
Stayed 1 night in March 2018
5.0
/5
Excellent
A few years ago
Beautiful entryway with a nice terrace restaurant that servers good food. Small but decent white wine selection. The second floor bar is still closed for hurricane repairs, but better off than most other places. Rooms are spacious with nice tile work. The central courtyard is a scenic view.
Wini
 
Stayed 1 night in March 2018
5.0
/5
Excellent
A few years ago
JUST HAD MY DAUGHTER'S WEDDING THERE AND IT WAS AMAZING!!! FROM FRONT DESK TO THEIR STAFF. THANK YOU FOR MAKING OUR DAUGHTER & SON-IN-LAW WEDDING SPECIAL... AMANDA & RALPHIE 03/11/2018
Phil
 
Stayed 1 night in February 2018
5.0
/5
Excellent
A few years ago
A page out of history. Situated in 500 year old Old San Juan. The rooms are elegant and comfortable. Our room had angled view of the Governor's Mansion. The staff is friendly, helpful, and knowledgeable. We're already looking forward to our next visit!!
Andy
 
Stayed 1 night in February 2018
4.0
/5
Very Good
A few years ago
If you’re looking for a nice historical beautiful hotel in Puerto Rico/Old San Juan then this is the place for you. If you’re worried about the effects of the recent hurricane don’t be. We had plenty of free bottled water, electricity (no power outages), etc at least not in San Juan. And as the host at the hotel told us the sooner people return for tourism the sooner the economy will pick up which will help them out a lot. So do the people a favor and go visit Puerto Rico.
louis
 
Stayed 1 night in February 2018
4.0
/5
Very Good
A few years ago
Great historical building. It used to be a convent across from the cathedral. Staff very friendly and helpful. Perfect atmosphere for relaxing in the heart of old San Juan
Alejandro
 
Stayed 1 night in January 2018
5.0
/5
Excellent
A few years ago
Amazing furniture craftsmanship. High level of hospitality with fresh fruit, delicious coffee and tea 24 hours. The dining courtyard didn’t have the best food, but I’m only rating the hotel itself here.
José
 
Stayed 1 night in January 2018
5.0
/5
Excellent
A few years ago
Excellent experience. The hotel facilities were amazing. The combination of old world charm with modern amenities made the stay unforgettable. Service was impeccable and the location is top notch. Also, complementary wine and cheese are available at 5pm every day. Dilly dilly
Jonathan
 
Stayed 1 night in November 2017
5.0
/5
Excellent
A few years ago
Beautiful, historic location. Super attentive staff, clean rooms, clean surroundings.
Karen
 
Stayed 1 night in September 2017
5.0
/5
Excellent
A few years ago
Amazing staff in the heart of Old San Juan Puerto Rico, specially Christian. Whom went above and beyond while having to deal with Hurricane Irma. We had an amazing stay while at the hotel, they even have cheese and wine for their first at 6pm. Love the history and structure of this hotel.
Angelo
 
Stayed 1 night in August 2017
2.0
/5
Poor
A few years ago
We visited El Convento for a wedding. The suites looked very nice. The reception hall was great, the servers were great and professional. But my experience was negative. At the end of the night, it was late and all we wanted to do was leave and return to our hotel room, yet the valet was shaking us down for money we didn't owe and then our keys were "lost" for 30 minutes.
Ana
 
Stayed 1 night in August 2017
5.0
/5
Excellent
A few years ago
A must! Not only a comfortable, well located hotel where to stay in the centre of old San Juan, El Convento is also a charming place, full of history. Being from Spain, I am familiar with monastic architecture, and this renovated hotel has plenty of beautiful details: from the floor tiles in the rooms to the airy patio and the complimentary wine in the terrace overlooking the cathedral and bay in the evening. Staff were always friendly, helpful and courteous too. Everyone planning to stay in old San Juan should consider this gem of a hotel. Also, i had read in some reviews that the rooms were small, which was not the case of ours on the third floor. Last, it is not cheap, but considering the amazing location, its comfort and history, it is money well spent. I checked out yesterday, already miss it.
Krishna
 
Stayed 1 night in July 2017
4.0
/5
Very Good
A few years ago
Great location for anyone whose main reason to visit Puerto Rico is to walk the streets of Old San Juan. Hotels is neat but some might find it has a very dark mood to it. I wish I stayed in a much smaller hotel with little modern flair. But the amenities like 24 hour cold bottled water, coffee, fresh fruits, and daily 6-7pm free wine and cheese pairings are a nice touch. Not a place I would like to stay again but definitely a place I don't regret staying either.
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