Travel advisory for COVID 19: Yamsafer recommends that you stay safe and and avoid traveling during this period. You can cancel all of your existing bookings for free (even non-refundable bookings). Learn more here
Yamsafer offers you hotel booking services for over 10 million hotel rooms around the world. We use the latest technologies to ensure you receive a fast, safe, and convenient booking experience. Our team works 24/7 to provide you with exactly what you’ve been looking for from budget hotels to luxurious suites and vacation rentals.
With Yamsafer, you can get to enjoy an easy and a smooth booking experience. You can book directly through visiting our website, through our mobile application or by calling us for free through the “Call to Book” feature.
In order to make a booking, follow the below steps:
  • Search for your destination or property’s name, specify your check in and check out dates.
  • A list of hotels in which you can filter and edit based on your preferences will appear, you can pick your preferred hotel.
  • Click on “Book Now”.
  • Fill the details and press on “Complete Booking”, and you’re done! We wish you a happy stay.
All the amenities listed under the room type are included in the room price. To see the amenities, just click on the “Room Details” icon. You can check whether breakfast or anything else is included. You can check the children and the extra beds policy too. In addition, these information will be sent to you in the confirmation email, and can be found in your account.
As soon as you have completed the booking process the confirmation page appears. Yamsafer confirms your booking immediately. Your confirmation will be delivered via: A copy of the confirmation voucher that is sent to your email address. Your confirmation includes all of your reservation details, as well as your confirmation number amongst other helpful information to ensure you a happy stay. The confirmation number is used when checking in the hotel or if you want to contact our Customer Support Team. An SMS will be sent to your mobile phone. We will send you a text message to the mobile number that you’ve provided during the checkout process. An iPhone Passbook confirmation that is attached to the confirmation email or is automatically generated if you’ve booked through the app. You can also find and manage your bookings through the “My Bookings” section in the mobile app.
Yamsafer operates a 24-hour hotline for any changes or cancellation requests. You may call us 24/7 through the “Free Call” feature on our mobile app, you just need to have an internet connection on your mobile phone. In addition, you may call us anytime at +1 (385) 355-7901 if you wish to make any changes to your current reservation or cancel a booking. If you prefer to email us instead, send us your request at [email protected] In your email, please quote your reservation number found in the email confirmation you received at the time your booking was made.
Unlike other online booking services, Yamsafer will not charge you with its own cancellation fee. We promise to only charge you the cost the hotel is charging us for the cancellation. In the majority of cases, we can cancel your hotel booking free of charge if we are informed 24 hours in advance of the check-in date. Cancellation policies differ from hotel to hotel and we encourage you to check your designated hotel’s policy by scrolling down to the ‘Hotel Policies’ section of the hotel page.
For a majority of our hotel selections, customers will be able to pay at the hotel. In this case, we will display the message ‘We will not charge your card for this reservation. You will pay at the hotel. Here, we will only request your credit card information to guarantee your reservation.
Yamsafer operates strict security measures to ensure that credit card and personal information is secure. We guarantee that all checkout pages on the site are SSL encrypted. Payments are handled by the world’s largest payment gateway provider - We never store credit card information on our own servers or share it with hotels.
Any payable taxes will appear in the checkout page for your review prior to completing a booking.
You'll need a valid credit card to guarantee your reservation with most hotels. However, we are offering an increasing number of hotels that will guarantee your booking without a credit card, through the “Cardless” feature.
You can check the “Hotel Policy” section in the hotel page on or through the mobile app.
You can contact us through the free “Call to Book” feature in our app which allows you to avoid call charges when contacting us from abroad, or by clicking on the “Call to Book” icon in the website in the upper right of the homepage.
A Hot Deal is a deal with a deeply discounted price that is available for specific dates. Through this service, we guarantee that you won’t find the same deal at the same prices anywhere else.
This payment method allows you to pay through your credit card directly. Certain properties offer discounted rates upon prepayment.
This booking method allows you to pay without using a credit card. That means there is no need for you to use your credit card details in order to verify and confirm your reservation, your reservation is verified immediately using the phone number provided in the checkout page. You will pay by cash or credit card at the hotel upon arrival to the hotel.
In this payment method, we request your credit card details for verification purposes only. That means that we won’t charge your credit card for the reservation. Your card will only be used to guarantee the reservation against any cancellation policies that may exist by the hotel. You will pay by cash or credit card upon arrival to the hotel.
In some cases you may need to pay an additional amount of money for your child to stay with you in the same room. However, children’s policy differs from one hotel to the other depending on the age of your child. You can read more about the hotel’s children’s policy from the hotel’s page, don’t hesitate in contacting us via the free “Call to Book” feature from Yamsafer app if you need further assistance.
After making your reservation, we’ll send you a confirmation email and an SMS detailing the location of the booked property and how you can reach it. Such information includes the street address and GPS coordinates. For further assistance with navigation, you may call our 24/7 customer support centre.
No worries! Yamsafer offers a low-price guarantee on all of its member hotels. We continuously track prices offered by other vendors to ensure our guarantee holds. However, in the case you have made a reservation and later discovered a better price through a different provider, we will refund you the price difference with an additional 5 dollar discount. All you have to do is send us a copy of the other hotel offer at the lower price via email at [email protected] The offer should match your Yamsafer reservation, meaning the same hotel, room type, reservation dates, cancellation and children policies and any included meals or amenities.
You can only redeem one coupon a month. Once a month passes from the day you redeemed your first coupon, you’ll be able to redeem another.
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