Novotel Citygate Hong Kong

51 Man Tung Road, Tung Chung, Hong Kong (People's Republic of China)
+1 385-355-7901
USD132
Starting From

4.5/5
Very GoodBased on 45 reviews
Verified reviews from our travelers

"Nice hotel and service there.. Free shuttle bus from/to the airport. Very conven..."

Vinci


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Accommodation
Executive Premier Queen Room

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Standard Queen Room

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About Novotel Citygate Hong Kong

Description

Property Location
When you stay at Novotel Citygate Hong Kong in Tung Chung, you'll be connected to a shopping center and minutes from Tung Chung New Development Ferry Pier and Citygate Outlets. This 4-star hotel is within close proximity of Tung Chung Fort and SKYCITY Nine Eagles Golf Course.

Rooms
Make yourself at home in one of the 440 air-conditioned rooms featuring minibars and LCD televisions. Satellite programming provides entertainment, and wired and wireless Internet access is available for a surcharge. Private bathrooms with showers feature complimentary toiletries and hair dryers. Conveniences include phones, as well as laptop-compatible safes and desks.

Rec, Spa, Premium Amenities
Enjoy a range of recreational amenities, including a health club, an outdoor pool, and a steam room. Additional amenities include complimentary wireless Internet access, concierge services, and babysitting/childcare (surcharge).

Dining
Enjoy a meal at one of the hotel's dining establishments, which include 3 restaurants and a coffee shop/café. From your room, you can also access 24-hour room service. Quench your thirst with your favorite drink at a bar/lounge.

Business, Other Amenities
Featured amenities include a business center, a computer station, and express check-in. Planning an event in Tung Chung? This hotel has 4790 square feet (445 square meters) of space consisting of conference space and meeting rooms. A roundtrip airport shuttle is complimentary at scheduled times.


More about hotel policies

Hotel Policies
  • Check in 2 PM
  • Check out 12 PM
  • Check-in time starts at 2 PM
  • Check-out time is 12 PM
  • Minimum check-in age is 18
  • Check-in time ends at 5:30 AM
Children and extra beds policy
  • Rollaway/extra beds (surcharge)
We should also mention
  • Up to 2 children 15 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
Pet policy
  • Pets not allowed
Options and extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Breakfast fee: between HKD 45 and HKD 178 per person (approximately)
  • Fee for in-room wireless Internet: HKD 120 per day (rates may vary)
  • Fee for in-room wired Internet: HKD 120 per day (rates may vary)
  • Valet parking fee: HKD 250 per day
  • Crib (infant bed) fee: HKD 250 per night
  • Rollaway bed fee: HKD 550 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.


Top hotel amenities

Security

  • Safe-deposit box at front desk
  • 24-hour front desk
Internet

  • Free WiFi
Guest Services

  • Concierge services
  • Multilingual staff
  • Wedding services
  • Tours/ticket assistance
  • Luggage storage
Entertainment

  • Free newspapers in lobby
Transport

  • Free airport transportation
Cleaning Service

  • Laundry facilities
  • Dry cleaning/laundry service
Other

  • Accessible bathroom
  • Roll-in shower
  • In-room accessibility
General Information

  • Total number of rooms - 440
  • Number of floors - 23
  • Number of buildings/towers - 1
  • Year Built 2006
  • Number of restaurants - 3
  • Conference space size (feet) - 4790
  • Conference space size (meters) - 445
  • Number of meeting rooms - 4
Food & Drink

  • Bar/lounge
  • Breakfast available (surcharge)
  • Coffee shop or café
Parking

  • Valet parking (surcharge)
On-Site Facilities

  • Elevator/lift
  • Conference space
  • Television in common areas
  • Garden
  • Meeting rooms 4
  • Computer station
  • Terrace
Business & money services

  • ATM/banking
  • Business center
Swimming

  • Outdoor pool
Beauty & health

  • 24-hour fitness facilities

More about hotel amenities

Where to eat
Enjoy a meal at one of the hotel's dining establishments, which include 3 restaurants and a coffee shop/café. From your room, you can also access 24-hour room service. Quench your thirst with your favorite drink at a bar/lounge. Buffet breakfasts are available for a fee.
Nearby things to do
Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

More about the location
When you stay at Novotel Citygate Hong Kong in Tung Chung, you'll be connected to a shopping center and minutes from Tung Chung New Development Ferry Pier and Citygate Outlets. This 4-star hotel is within close proximity of Tung Chung Fort and Skypier.

Verified reviews from our travelers

4.5/5
Very Good
Based on 45 reviews
Verified reviews from our travelers

Filter by rating

Vinci
 
Stayed 1 night in August 2018
5.0
/5
Excellent
A few years ago
Nice hotel and service there.. Free shuttle bus from/to the airport. Very convenient with the Citygate Outlet Store stick to it
Reshef
 
Stayed 1 night in July 2018
5.0
/5
Excellent
A few years ago
This hotel is only five minutes away by shuttle bus from the Airport. Service is perfect and rooms costs are reasonable. I strongly recommend this hotel for travelers that need a rest between flights.
rohan
 
Stayed 1 night in June 2018
3.0
/5
Good
A few years ago
One of the things I like about Novotel in Tung Chung is some of the food items. I love there Nachos, Thai green chicken and there Salmon. May be worth a try if you are ever visiting Novotel.
Silvie
 
Stayed 1 night in June 2018
5.0
/5
Excellent
A few years ago
Great service, super friendly staff, amazing room and view. Good value. Lovely and huge pool area. Would definitely stay again.
Tiff
 
Stayed 1 night in May 2018
5.0
/5
Excellent
A few years ago
Nice staff. Great rooms. Pretty much attached to the citygate shopping centre. Supermarkets close by. Train station 5 minute walk. 5-10 minute car ride to cable carts. Over all fantastic.
Ying
 
Stayed 1 night in May 2018
4.0
/5
Very Good
A few years ago
Topped up for late check out and access to lounge. The staff were friendly and helpful. The premier room was clean and has a good view. Citygate outlet stores are located just below and the hotel has free airport shuttle service which is an added convenience.
Daniel
 
Stayed 1 night in May 2018
5.0
/5
Excellent
A few years ago
I rarely bother to write reviews. However the staff at this hotel were so accommodating and helpful that I feel compelled to mention it. Thanks very much for making my kids feel so welcome and cared for. The rooms were clean and comfortable. The pool and gym are great (from what I saw :) ). The location is extremely convenient to the airport and MTR. Buffet breakfast was good too.
robert
 
Stayed 1 night in April 2018
4.0
/5
Very Good
A few years ago
Excellent hotel. Wish the rooms had a bath as well as a shower but the rooms are nice. Great buffet and is connected to the mall and the subway system. Everything you need or want is close at hand. Highly recommend.
Ardo
 
Stayed 1 night in April 2018
5.0
/5
Excellent
A few years ago
Very nice place close to airport, next to shopping centre and metro station. Free airport shuttle. We were upgraded to junior suite, located almost on top floor. Very quiet and cozy. Will be back soon!
Ami
 
Stayed 1 night in April 2018
4.0
/5
Very Good
A few years ago
Novotel at medium-high level. Breakfast is medium. Hotel location is good, in the City Gate Outlet and close to city transportation. Good friendly concierge. Business rooms on floors 20-23 with lounge. Shuttle service.
רון
 
Stayed 1 night in April 2018
5.0
/5
Excellent
A few years ago
Great hotel! The hotel is totally amazing, it looks amazing, the rooms are great, it’s right on the shopping outlet and more station and the stuff are very kind and helpful! Highly recommended for honeymoon, staying close to the airport or any visit in the Lantau island, we enjoyed every second :)
Gunawan
 
Stayed 1 night in March 2018
4.0
/5
Very Good
A few years ago
Good spot to go to ngong ping and airport. I spent my last night here, before going to ngong ping. They also have free shuttle bus to airport. But beware of your step when going into the shower booth, They don't put any warning. I fall down in there because I was too tired and did not put any attention to the floor. Luckily nothing bad happened. The other booth for toilet was flat as the the floor. Other experience was nice staying in this hotel.
sharaf
 
Stayed 1 night in March 2018
4.0
/5
Very Good
A few years ago
Comfortable and spacious rooms. Staffs were helpful. They have very good buffet spread, however some of the items were not available during peak time, they had many choice of juices but no juice was available. Connected to City gate shopping mall.
thomas
 
Stayed 1 night in March 2018
5.0
/5
Excellent
A few years ago
Ideally located if you need to be close HK airport. Service, Rooms, Restaurants and welcome all above average and friendly. If you book early enough to get a good rate, the cost/benefit ratio is outstanding. Easy to access the mall and underground station (same building complex) Airport shuttle runs every 15 mins! We always found it nice an on time.
Castin
 
Stayed 1 night in March 2018
4.0
/5
Very Good
A few years ago
It’s a beautiful hotel, clean, big beds, gym, pool, staff is awesome! However the only thing I dislike is the AC for some reason gets turned down (warmer) around 3 am until 8 am or so... not sure it’s because to save electricity but it keeps waking me up.
Matthias
 
Stayed 1 night in February 2018
5.0
/5
Excellent
A few years ago
Outstanding service. Evelyn was at the front desk, really making it easy to enjoy the hotel. I was early from the night flight and needed early checkin and late checkout. It wasn't all possible but she quickly managed to offer something and made my day much easier....
Thomas
 
Stayed 1 night in February 2018
5.0
/5
Excellent
A few years ago
Nice hotel - near HKIA, and on top of an outlet mall and the Expo Center. Rooms are fairly modern and clean, large by HK standards (and nowhere else!) They could update the rooms with more electrical outlets, and the more modern "universal" style so adapters aren't as necessary. Staff is consistently friendly and helpful. Prices can fluctuate pretty wildly, depending on time of year and events, so it's best to have a backup plan in case your business has a strict travel policy on hotel costs.
David
 
Stayed 1 night in January 2018
4.0
/5
Very Good
A few years ago
Great choice for a lay over if you are connecting via Hong Kong and are in need of a room. Very convenient shuttle bus to and from the airport. It you are staying in Tung Chung, this would also be as very good hotel option. Good for visiting Tian Tan, the cable car, or Disneyland.
Debbie
 
Stayed 1 night in November 2017
5.0
/5
Excellent
A few years ago
It has all that you need when visiting Hong Kong. Super close to the airport! They provide a free airport shuttle. Has an outlet mall connected to the hotel. Also, the subway is literally a 7 min walk from the hotel as well. The hotel is very nice.
JA
 
Stayed 1 night in October 2017
5.0
/5
Excellent
A few years ago
Premier rooms have different check in counter very exclusive. The rooms are dated and very clean. Staff are very accommodating and even came up with a birthday cake surprise for my wife in 10 mins call time. Awesome!!! Highly recommended place to stay.
Ross
 
Stayed 1 night in October 2017
5.0
/5
Excellent
A few years ago
We arrived early after a long overnight flight from Madrid and although a room wasn't available we felt very welcome and within an hour we were able to catch some sleep before going out. The room was excellent although some furniture was time-worn but it met our needs and had a great view. All aspects of food and drink service was excellent.
David
 
Stayed 1 night in October 2017
4.0
/5
Very Good
A few years ago
Good hotel, room was a goods size and efficiently laid out. Like that a comb and toothbrush was provided (needed both at the time). Good location with shopping mall in lower floors below hotel. Very attentive airport shuttle is welcome both coming and going from airport. Restaurants offer good food and service. Not quite a top notch hotel, but pretty close.
Randy
 
Stayed 1 night in September 2017
5.0
/5
Excellent
A few years ago
I really enjoyed my one night stay here; the shuttle from the airport was quick, once I found it. The driver was friendly. The check in staff were efficient and professional. The room was clean and pleasantly appointed. The breakfast was phenomenal, though I've found that this is one area that hotels in Hong Kong often shine. There were nice facilities that I just didn't have time to explore- the pool and grounds looked wonderful. I'd definitely spend more time checking them out if I had another opportunity! Check out was expedient, and the shuttle ride to the airport was again quick and easy.
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