Porta Hotel del Lago

2a Avenida 06-17 Zona 2, Panajachel, Guatemala
+1 385-355-7901
USD94
Starting From

4.1/5
Very GoodBased on 50 reviews
Verified reviews from our travelers

"GREAT PLACE! IF YOU WANT GREAT FOOD AND WINE, FUN ACTIITIES AND TO BE RIGHT ON T..."

Tyler


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Accommodation
Standard Double Room, 2 Double Beds

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Deluxe Double Room, 2 Double Beds, Lake View

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Suite, Lake View

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About Porta Hotel del Lago

Description

Property Location
Located in Panajachel, Porta Hotel del Lago is on a lake and minutes from La Galeria and Casa Cakchiquel Arts Center. This family-friendly hotel is within close proximity of Thirteen Threads Fair Trade Store and Maya Women's Center and Azul Maya Archaeological Museum.

Rooms
Make yourself at home in one of the 100 guestrooms. Rooms have private balconies. Cable television is provided for your entertainment. Private bathrooms with shower/tub combinations feature deep soaking bathtubs and complimentary toiletries.

Rec, Spa, Premium Amenities
Enjoy a range of recreational amenities, including an outdoor pool, a spa tub, and a sauna. Additional amenities include complimentary wireless Internet access, concierge services, and babysitting/childcare (surcharge).

Dining
Enjoy a meal at a restaurant, or stay in and take advantage of the hotel's room service (during limited hours). Quench your thirst with your favorite drink at a bar/lounge.

Business, Other Amenities
Featured amenities include complimentary newspapers in the lobby, a 24-hour front desk, and multilingual staff. Planning an event in Panajachel? This hotel has 4724 square feet (439 square meters) of space consisting of a conference center, conference space, and meeting rooms. A roundtrip airport shuttle is provided for a surcharge (available on request), and free self parking is available onsite.


More about hotel policies

Hotel Policies
  • Check in 3 PM
  • Check out 1 PM
  • Check-in time starts at 3 PM
  • Check-out time is 1 PM
Children and extra beds policy
  • No rollaway/extra beds available
We should also mention
  • This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details 48 hours prior to arrival, using the contact information on the booking confirmation.
  • Reservations are required for massage services. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
  • Up to 2 children 10 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
  • The property allows pets in specific rooms only and has other pet restrictions (surcharges apply and can be found in the Fees section). Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation.
Pet policy
  • Pets allowed
  • Pet maximum weight in kg is 10
  • Pet maximum weight in lb is 22
  • Only dogs and cats are allowed
  • Maximum number of pets per room 1
Options and extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Breakfast fee: between GTQ 60.00 and GTQ 100.00 for adults, GTQ 40 and GTQ 100 for children (approximately)
  • Airport shuttle fee: GTQ 1600.00 per person (one way)
  • Pet fee: GTQ 200.00 per pet, per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.


Top hotel amenities

Security

  • Safe-deposit box at front desk
  • 24-hour front desk
Internet

  • Free WiFi
Guest Services

  • Concierge services
  • Multilingual staff
  • Tours/ticket assistance
  • Luggage storage
Entertainment

  • Free newspapers in lobby
Transport

  • Airport transportation (surcharge)
Kids Services

  • Babysitting or childcare
  • Supervised childcare/activities
  • Children's pool
  • Children's club
  • Babysitting or childcare (surcharge)
  • Children's club (free)
  • Supervised childcare/activities (free)
General Information

  • Total number of rooms - 100
  • Number of floors - 5
  • Number of buildings/towers - 1
  • Smoke-free property
  • Conference space size (feet) - 4725
  • Conference space size (meters) - 439
  • Number of meeting rooms - 5
Food & Drink

  • Bar/lounge
  • Restaurant
  • Breakfast available (surcharge)
Parking

  • Free self parking
On-Site Facilities

  • Elevator/lift
  • Conference space
  • Garden
  • Meeting rooms 5
  • Conference center
  • Terrace
Swimming

  • Outdoor pool
  • Pool umbrellas
Beauty & health

  • Spa tub
  • Spa services on site
  • Spa treatment room(s)
  • Sauna

More about hotel amenities

Where to eat
Enjoy a meal at a restaurant, or stay in and take advantage of the hotel's room service (during limited hours). Quench your thirst with your favorite drink at a bar/lounge.
Nearby things to do
An outdoor pool, a children's pool, and a spa tub are on site. Other recreational amenities include a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

More about the location
Located in Panajachel, Porta Hotel del Lago is on a lake and minutes from La Galeria and Casa Cakchiquel Arts Center. This family-friendly hotel is within close proximity of Azul Maya Archaeological Museum and The Maya Traditions Herbal Medicine Garden.

Verified reviews from our travelers

4.1/5
Very Good
Based on 50 reviews
Verified reviews from our travelers

Filter by rating

Tyler
 
Stayed 1 night in April 2018
5.0
/5
Excellent
A few years ago
GREAT PLACE! IF YOU WANT GREAT FOOD AND WINE, FUN ACTIITIES AND TO BE RIGHT ON THE LAKE THIS IS THE PLACE FOR YOU!!
T
 
Stayed 1 night in April 2018
3.0
/5
Good
A few years ago
The hotel is alright overall, but the atmosphere is not very good. If you are looking for a quiet, relaxing vacation this is definitely not the place. It is very loud for most of the entire day. They are always playing very loud music outside that gets very irritating as the day goes on.
Dave
 
Stayed 1 night in March 2018
3.0
/5
Good
A few years ago
Amazing views. Close to tiendas and markets. Easy walk or tuk tuk to restaurants and bars. Launchas are very close. Onsite restaurant and bar available as well. Very clean and the staff will speak English.
Erick
 
Stayed 1 night in March 2018
4.0
/5
Very Good
A few years ago
Nice hotel, but lifts very slow an old.
Chris
 
Stayed 1 night in December 2017
2.0
/5
Poor
A few years ago
I really wouldn't recommend this place. They play REALLY loud music outside non-stop from 9am to 11pm. We turned on the TV but you can never get away from the music. I actually lost a little of my sanity after staying here, but the staff was friendly so I couldn't give them a one star rating.
David
 
Stayed 1 night in November 2017
2.0
/5
Poor
A few years ago
There are better, smaller places to stay in Pana. We were disappointed. The bigger places sometimes sacrifice service and security for quantity of guests. That is what happens here.
Mika
 
Stayed 1 night in November 2017
5.0
/5
Excellent
A few years ago
Very nice view and great service
Michael
 
Stayed 1 night in October 2017
5.0
/5
Excellent
A few years ago
Absolutely epic views and amazingly friendly and conscientious staff. Very clean and well maintained. Highly recommendable! I love this place. 10/10
Phillip
 
Stayed 1 night in August 2017
5.0
/5
Excellent
A few years ago
We were only day guest at the pool, but lunch was wonderful and the staff treated us like we were staying in the penthouse 😀 On our list of places to stay next time!
Siqi
 
Stayed 1 night in March 2017
5.0
/5
Excellent
A few years ago
I think we got super super lucky here! Amazing rooms with amazing views. The staff was very nice. We got to learn about the operations here, and it was great hearing about all the things they do for their employees and others in the community.
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