4.3/5
Very GoodBased on 74 reviews
Verified reviews from our travelers

"Thank you so much"

WALEED


Holiday Inn Cairo Citystars

Ali Rashid Street, Heliopolis, Cairo, Egypt
 +1 385-355-7901
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Accommodation
Standard Room

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Executive Room, 1 King Bed, Smoking

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Superior Room, 1 King Bed, Smoking

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About Holiday Inn Cairo Citystars

Description

Situated 10 minutes away from the Cairo International Airport, the Holiday Inn Cairo Citystars is the most convenient place to stay in if you are around the area. You’ll also appreciate the fact that the hotel is very close to the city center since it is situated in Heliopolis. The hotel is much modernized, with its asymmetrical panels. The colorful lights surrounding the hotel are beautiful as well. The Holiday Inn Cairo Citystars Heliopolis sets the mood of elegance and has 2 in-house restaurants, a bar, and a café so your food cravings will surely be satisfied. You can also enjoy their famous fruit juices and shisha pipes whether in the comforts of your own room, or by al-fresco dining at the Citystars intimate garden. Rooms are designed to look like a combination of a living room and a bedroom and use cool colors such as blue and green to make you feel comfortable and at home. You’ll also have a view of the city with the large windows in the room. Wi-Fi access is free.

More about hotel policies

Hotel Policies
  • Check in 3 PM
  • Check out 12 PM
  • Check-in time starts at 3 PM
  • Check-out time is 12 PM
  • Minimum check-in age is 18
  • Check-in time ends at Midnight
Pet policy
  • Pets not allowed
Options and extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Fee for continental breakfast: USD 20 per person (approximately)
  • Airport shuttle fee: USD 85 per vehicle (roundtrip)
  • Self parking fee: USD 10 per night
  • Valet parking fee: USD 15 per night
  • Rollaway bed fee: USD 15.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.


Top hotel amenities

Security

  • Safe-deposit box at front desk
  • Porter/bellhop
Internet

  • Free WiFi
  • Free wired Internet
Guest Services

  • Concierge services
  • Multilingual staff
  • Wedding services
  • Tours/ticket assistance
  • Luggage storage
Entertainment

  • Free newspapers in lobby
Transport

  • Airport transportation (surcharge)
  • Limo or Town Car service available
Cleaning Service

  • Laundry facilities
  • Dry cleaning/laundry service
Kids Services

  • Babysitting or childcare
  • Babysitting or childcare (surcharge)
Other

  • Accessible bathroom
  • In-room accessibility
General Information

  • Total number of rooms - 311
  • Number of floors - 09
  • Number of buildings/towers - 1
  • Year Built 2007
  • Number of restaurants - 4
  • Conference space size (feet) - 1487
Food & Drink

  • Barbecue grill(s)
  • Coffee/tea in common areas
  • Breakfast available (surcharge)
  • Coffee shop or café
  • Snack bar/deli
Parking

  • Self parking (surcharge)
  • Valet parking (surcharge)
On-Site Facilities

  • Elevator/lift
  • Gift shops or newsstand
  • Shopping on site
  • Conference space
  • Garden
  • Meeting rooms 7
  • Conference center
  • Terrace
Business & money services

  • ATM/banking
  • Business center
Swimming

  • Outdoor pool
  • Pool umbrellas
Beauty & health

  • Fitness facilities
  • Hair salon

More about hotel amenities

Where to eat
Enjoy a meal at one of the hotel's dining establishments, which include 4 restaurants and a coffee shop/café. From your room, you can also access 24-hour room service.
Nearby things to do
Recreational amenities at the hotel include an outdoor pool and a fitness center.

Children under 5 years old are not allowed in the swimming pool or fitness facility without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

More about the location
With a stay at Holiday Inn Cairo Citystars in Cairo (Heliopolis), you'll be minutes from City Stars and close to Cairo International Stadium. This 4.5-star hotel is within close proximity of Cairo International Convention Centre and Egyptian Presidential Palace.

Verified reviews from our travelers

4.3/5
Very Good
Based on 74 reviews
Verified reviews from our travelers

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WALEED
 
from Saudi Arabia
غرفة عادية
Stayed 2 nights in February 2019
5.0
/5
Excellent
A few months ago
Thank you so much
Mohammed
 
from Saudi Arabia
غرفة عادية
أقام 7 ليالي في يناير 2019
1.0
/5
Poor
A few months ago
سي
sanaa
 
أقام ليلة واحدة في يوليو 2018
5.0
/5
Excellent
A few months ago
الخميس من كل اسبوع بوفيه عشا رائع عالمسبح اطلالة جميله جو روعة بالاضافة الي فقرات مطربين لمدة ساعة و رقص تنورة ل نص ساعة و راقصة لمدة ساعة تدور حول المسبح استقبال من الموظفين جميل خاصة المدير ايمن والجرسون عبده
karan
 
Stayed 1 night in July 2018
4.0
/5
Very Good
A few months ago
This is my second stay at this hotel. I must say the stad is very mannered and friendly. They will guide you right and are excited to help you. Even when your key card won't work and you're stuck at the 8th floor, just a call from the elevator will send you a service man to your floor and help you with it in no time. At the same time I must say they verify all your details before they let you in the room just to make sure you're not an imposter. I swapped my room with a friend who was staying on the 7th floor and they went to great lengths to make sure I wasn't someone who i was pretending to be. The breakfast is good and place is just adjoined to city stars mall, which is the biggest of all the malla in Cairo and maybe even Alexandria or Egypt rather. Will stay here for the foreseeable future.
Kremlin
 
Stayed 1 night in July 2018
5.0
/5
Excellent
A few months ago
Resonable price, spaciouse rooms with very comfortable beds. Linked to the City Stars shopping comolex internally. Breakfast is average, buffet style. Free pick and drop off to the airport is useful.
Gabi
 
Stayed 1 night in July 2018
5.0
/5
Excellent
A few months ago
Everything correct. The barhroom is the only thing it was not perfect, it was dirty. But the food, the staff and the room, very good.
أيمن
 
أقام ليلة واحدة في يوليو 2018
4.0
/5
Very Good
A few months ago
هوليداي ان سيتي ستار. كانت هذه زيارتي الثانية، طاقم الاستقبال بشوش ومبتسم ويحاول مساعدتك بكل مايستطيع، تم تسجيل الدخول المبكر بكل رحابة صدر وترفيع الغرفة من سبيريور الى ديلوكس بدون اي مقابل والشكر موصول لموظف الاستقبال ميشيل. السرير مريح والغرفة نظيفة جداً. المكان بصفة عامة مريح جداً سواء قاعة الاستقبال او المقهى او المسبح. موقع الفندق جداً ممتاز لعشاق التسوق في مول سيتي ستار.او من لديه أعمال في مدينة نصر او مصر الجديدة بصفة عامة والمطار قريب جداً من الموقع. يستحق التجربة وسوف اكرر زيارتي له مرة اخرى. ولا انسى ايضاً شكر موظف الاستقبال معتصم لما قدمه لي من مساعدة. يستحق 4 نجوم فقط وذلك لمحدودية اصناف بوفيه الغداء في مطعم الفندق.
R
 
Stayed 1 night in June 2018
4.0
/5
Very Good
A few months ago
Good hotel priced reasonable at USD 120 per day for standard room. Amenities in room include iron for self laundry, bathtub, Wi-Fi, .. City tour packages are available for Giza, Nile cruise. Complimentary breakfast available
شادي
 
أقام ليلة واحدة في يونيو 2018
5.0
/5
Excellent
A few months ago
الفندق جميل جدًا بالرغم من بساطته وصغره، لكن تتوفر به الخدمات اللازمة. يعتبر من الطراز العصري وراقي. به أكثر من مطعم وحمام سباحة وبجانب مدخل مول سيتي ستارز وأمام مسجد القوات المسلحة.
Ahmed
 
أقام ليلة واحدة في يونيو 2018
5.0
/5
Excellent
A few months ago
فندق لطيف لاغاراض كتيره جربته في كورسات و اجتماعات و كانت الدنيا كويسه من ناحية البنيه التحتيه للاغراض ديه. في مطاعم كتير لكن الاختيارات جوه المطاعم مش كتير
Emad
 
Stayed 1 night in June 2018
4.0
/5
Very Good
A few months ago
Very good in everything, mainly rooms, very helpful staff willing to do whatever it takes to keep you happy, average food, not to much options
هلا
 
أقام ليلة واحدة في مايو 2018
1.0
/5
Poor
A few months ago
صراحه كنت ناوي أنزل الفندق هذا بس أغلب التعليقات سيئه عن الفندق غرف صغيره وسعر مرتفع وفرش الغرف متسخ وسيى والتعامل غير جيد . وأنا احترم تجارب غيري معاكم لذا تم صرف النظر عن السكن في هذا الفندق . الملاحظ أن أغلب أصحاب التعليقات تواريخها قريبه. وهذا يدل انه الي الآن لم يتغير شئ .
A
 
Stayed 1 night in May 2018
5.0
/5
Excellent
A few months ago
Clean rooms. Good breakfast. Friendly staff One of the best hotels in east Cairo!
Philippe
 
Stayed 1 night in April 2018
3.0
/5
Good
A few months ago
Usual simple good quality holiday in with great big shopping mall right next to it. Limited restaurant in the hotel (Indian) but good if a little slow
منور
 
أقام ليلة واحدة في أبريل 2018
4.0
/5
Very Good
A few months ago
هاديء واسعاره معقوله وجنب سيتي ستارز.بس للاسف فيه شخص يشتغل باللوبي ممكن يكون مدير اللوبي تم التحقق من اسمه.ماركس.كان جالس مع واحد وانا جالس جنبهم يتكلم على السعوديه وينتقدها .تم اعلامه اني سمعت كلامه عن السعوديه ولم يعتذر.الرجاء من الاداره اتخاذ الاجراء الصحيح ضد هذا الحاقد الذي يشوه صورة السياحه بقاهرة المعز لدين الله
Khalil
 
أقام ليلة واحدة في أبريل 2018
4.0
/5
Very Good
A few months ago
الخدمة جيدة جداً وموقع الفندق اذا لست من هواة وسط البلد ممتاز، قريب من المطار.
anas
 
أقام ليلة واحدة في أبريل 2018
5.0
/5
Excellent
A few years ago
من افضل الفنادق اللي زرتها بالعالم. مكان يستحق الزيارة. ويمتاز بملاصقته للمول التجاري و قربه من المطار.واحب ان اشكر فريق العمل الرائع . واخص بالشكر لفريق العمل ع رأسهم المدير المناوب الاستاذ احمد البدري لسهره لراحه الضيوف. فعلاً فندق يستحق الزياره. 🌹
فهد
 
أقام ليلة واحدة في أبريل 2018
3.0
/5
Good
A few years ago
جيد جدا لكن الاستقبال ممل جدا يعني انا حاجز من قبل اجي القاهره ب يومين واجي للاستقبال ويقول انتظر ساعه حتا نجهز الغرفه
منتظر
 
أقام ليلة واحدة في أبريل 2018
3.0
/5
Good
A few years ago
السلام عليكم السكن في الفندق ممتاز والاكل كذلك وتعامل العاملين ممتاز جدا موقعه جيد جدا وسط القاهرة الخدمات ممتازة النت ممتاز في كل أماكن الفندق حقيقة كان سكن مريح . ولكن كان امام الفندق يتواجد سواق تاكسي مع الأسف اقولها نصابين حيث يستغلون النزلاء وهذا ما حدث معي وقمت بأخبار امن الفندق في ذلك وكان سائق اسمه مسعد الا أنه مع ذلك بقي يستغل النزلاء وهذا يؤثر على سمعت الفندق وعلى مصر ايضا مع الأسف.
Rajat
 
Stayed 1 night in March 2018
5.0
/5
Excellent
A few years ago
Being a IHG gold member, this is one of the best Holiday Inn Ive stayed in ! The location is great connected to city stars mall. This is one of the posh areas of Cairo. The ambience is upmarket and chic with a modern and contemporary architecture. Staff is friendly and helpful to all your needs. Once when the hotel was full, I got a suite upgrade on arrival. That was a pleasant surprise! The rooms are well maintained and you get a personalised welcome message on your TV screen once you enter. Cool feature! The buffet breakfast has a lavish spread consisting of Egyptian, Arabic and Continental cuisine. You have a live counter for eggs to order. The dishes are well prepared with right consistency of spices. Service is efficient but sometimes a bit understaffed. Room service is also satisfactory. Overall a memorable experience staying here!
Mohamed
 
أقام ليلة واحدة في مارس 2018
5.0
/5
Excellent
A few years ago
فندق خمسة نجوم و به كل وسائل الرفاهية
Jose
 
Stayed 1 night in March 2018
5.0
/5
Excellent
A few years ago
Good location right at the City Stars Mall, very courteous and attentive staff, hotel is new and rooms are comfy, had couple of drinks (red wine ) at the ground floor coffee shop and shawarma it was good. Break fast at the lobby had a large variety of food and tasty too. Over all good experience
Shady
 
Stayed 1 night in February 2018
5.0
/5
Excellent
A few years ago
It was an amazing stay where you will enjoy the same qualities of Intercontinental hotel. Room service is very good. They added an extra bed in the room in minutes. The bed has multiple grades of pillows according to firmness. Very soft, moderately soft and firm. You will enjoy the breakfast with fava beans cart. The dessert on breakfast was awesome. You can have hot falafel on demand. It's directly connected to city stars mall via Windows restaurant or Indera restaurant.
Philip
 
Stayed 1 night in February 2018
5.0
/5
Excellent
A few years ago
Fantastic hotel with amazingly helpful staff. Great food. Right beside a huge shopping mall.
Aroks
 
Stayed 1 night in January 2018
5.0
/5
Excellent
A few years ago
Nice and friendly staff. Food breakfast is good. Concierge is nice with good guide's but little expensive
Amal
 
Stayed 1 night in December 2017
5.0
/5
Excellent
A few years ago
I have been there many times. I adore this hotel as it is so convenient, close to city stars mall, juice place, mini market and pharmacy. In addition, the staff are really kind, cooperative and polite. The most important thing is their perfect mattresses also rooms are clean and quite. Go to the East go to the West Holiday inn Cairo city stars is the best :)
S.R.
 
Stayed 1 night in December 2017
4.0
/5
Very Good
A few years ago
Good location, available Indian restaurant, good security
Islam
 
Stayed 1 night in December 2017
5.0
/5
Excellent
A few years ago
the staff was great one of my favorite hotels the bar and the restaurants and just wandering through the halls of the old building is amazing experience in itself Egyptian restaurant is delicious so go there with an appetite and let the waiter guide you ordering
Mina
 
Stayed 1 night in November 2017
4.0
/5
Very Good
A few years ago
This place is very good have many important points if you think about the following This place beside a very big mall citystars mall So it offer a very easy place to access many many brands available in the mall Also many places for services like branchs for all the telecom companies This place easy to reach from any place and easy to go to any place from Not a fansy hotel if you are interested in fansy hotels this one will not be suitable for you If you are searching for a good place with good price also easy to reach in and out Beside a very big mall also all the restaurants you need this one will be very good Rooms is not that big but it’s good I will but all the contacts and details in a photo Wishing this recites is helpful for you
George
 
Stayed 1 night in November 2017
5.0
/5
Excellent
A few years ago
You feel just as home all are the staff are very freindly
Amalia
 
Stayed 1 night in October 2017
4.0
/5
Very Good
A few years ago
Staff are very obliging and courteous. Very good breakfast.
Masud
 
Stayed 1 night in September 2017
4.0
/5
Very Good
A few years ago
Location is pretty good. Though it's get noisy. Comfortable bed, clean room, good breakfast. I will strongly recommend.
sameer
 
أقام ليلة واحدة في أغسطس 2017
4.0
/5
Very Good
A few years ago
مطعم هندي ممتاز يعتبر غالى بالنسبة لمصر افضل تجرب ماتخسر حاجة
Ahmed
 
Stayed 1 night in August 2017
4.0
/5
Very Good
A few years ago
It was a nice stay, the breakfast was good and I liked the free valet/parking service. The only downside, however, is the bad smell that came from the air conditioning system sometimes, looks like it needs some cleaning or new filters.
Amyn
 
أقام ليلة واحدة في يوليو 2017
5.0
/5
Excellent
A few years ago
المكان رائع انصح به والخدمة ممتازة والاهم السرير مريح جدا جدا
محمد
 
أقام ليلة واحدة في يوليو 2017
5.0
/5
Excellent
A few years ago
من أفضل الفنادق التي تعاملت معها ومرتب ويهتم بالعميل بالشكل الصحيح.
A
 
أقام ليلة واحدة في يونيو 2017
3.0
/5
Good
A few years ago
اجمل ما فيه موقعه بجوار المجمع التجاري سيتي استارز عيوبه اثاث قديم وجود بعض الاشياء التي تكون في الفنادق غير موجوده لديهم
Tarek
 
أقام ليلة واحدة في أبريل 2017
5.0
/5
Excellent
A few years ago
الفندق جميل استقبال اكثر من رائع قريب من كل شئ وكل الشكر للاستاذ احمد سعيد وهو السبب ان اقوم بالحجز بالفندق انسان رائع وجعلني اغير وجهتي من فندق اخر واقوم بالحجز بهوليداي ان سيتي ستارز معامله اكثر من رائعه الفندق نظيف وهادي ولكن ينقصه ميزان لوزن الشنط قبل الذهاب للمطار . اتمني المره القادمه ان يكون موجود ميزان بالغرفه وهذا هو الشئ الوحيد الذي ينقص الفندق . غير ذلك كل شئ رائع وحجزت ايضا تاكسي من الفندق للمطار واعطي الفندق تقيم ٥ نجوم وشكرا للجميع وشكرا للانسه مي التي تعمل بالمطعم والانسه ساميه موظفة الامن علي المساعده الدائمه وشكر خاص للاستاذ حسام عبد الخالق لتعاونه واحضار ميزان لوزن الشنط من الهاوس كيبينج وله جزيل الشكر وشكرا للاستاذ كرولوس جرجس ايضا وجميع العاملين بالفندق
Raina
 
Stayed 1 night in November 2016
5.0
/5
Excellent
A few years ago
Superb Hotel...specially its location... Surrounded with happening malls and cafetarias.. The staff was very co-operative and their services were very good... Would visit it again...
احمد
 
أقام ليلة واحدة في نوفمبر 2016
5.0
/5
Excellent
A few years ago
مكان جميل جدا جدا لسبب وجوده بجوار سيتي ستارز
Maroon
 
Stayed 1 night in November 2016
4.0
/5
Very Good
A few years ago
A little expensive like any other quality hotel. High quality furniture, nice service but still located in a busy area.
Kamel
 
Stayed 1 night in September 2016
5.0
/5
Excellent
A few years ago
One of the best hotels in Cairo especially for those who love shopping as it is just next to city stars mall
رنا
 
أقام ليلة واحدة في سبتمبر 2016
5.0
/5
Excellent
A few years ago
فندق رائع بكل ماتعنيه الكلمة من جميع النواحي أنصح فيه وبشدددددة
rawad
 
أقام ليلة واحدة في أغسطس 2016
5.0
/5
Excellent
A few years ago
اكثر من رائع
Alharith
 
Stayed 1 night in July 2016
5.0
/5
Excellent
A few years ago
Goos hotel, nothing fanxy but imt gwt the job done!
sherif
 
أقام ليلة واحدة في يونيو 2016
5.0
/5
Excellent
A few years ago
من أرقى الأماكن وأفضل المطاعم التى يمكن تناول الفطار بها فى رمضان و تجد بة حسن التعامل من المدير القائم على هذة صالات طعام
yasser
 
أقام ليلة واحدة في أبريل 2016
5.0
/5
Excellent
A few years ago
ريفيو قبل وبعد الاقامة : قبل الاقامة : رائع ، طاقم ممتاز ، هدوء مع وجود لبعض اصوات السيارات علي الرغم من الزجاج المعزول ، بشكل عام مفضل تعديل الريفيو بعد ليلة كاملة بالفندق : بعد تغيير الغرفة نظرا لعدم عمل التكييف ، الغرفة الجديدة صوت مروحة التكييف المركزي عالية جدا كما لو كنت في مصنع ملابس مثلا ، ساقوم بالتواصل مع المدير المناوب اليوم للوصول الي الهدوء المنشود تعديل الريفيو ٣ تم الشكوي لخدمة النزلاء ووجدت منهم ترحاب شديد بحل المشكلة العارضة في الغرفة ، وقام مستر عمرو المدير المناوب بنفسه تحويل الغرفة والتعويض بغرفة سوبيريور اكبر واوسع ، ووجدت ادب وتعامل رائع وعليه تم رفع النجوم الي خمسة مرة اخري
Mohamed
 
Stayed 1 night in March 2016
4.0
/5
Very Good
A few years ago
Small reception area, rooms are very clean small but sufficient. Very close to City Stars Mall with a direct exit to the mall. For a short stay very good
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