روبرتسون كواي هوتل

, سنغافورة, سنغافورة
+1 385-355-7901
USD 140
ابتداء من

3.3/5
جيد جداًبناءً على تقييم 51 من النزلاء


لتتمكن من رؤية الأسعار والتوافر، اختر تواريخ الإقامة:
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ضمان أفضل سعر

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الإقامة
غرفة عادية فردية

حدد تواريخك لعرض الأسعار وتوافر الغرف

غرفة مزدوجة عادية

حدد تواريخك لعرض الأسعار وتوافر الغرف

غرفة ديلوكس مزدوجة

حدد تواريخك لعرض الأسعار وتوافر الغرف

عن روبرتسون كواي هوتل

وصف الفندق

موقع المنشأة
استمتع بالإقامة في روبرتسون كواي هوتل لتكون في قلب مدينة سنغافورة وعلى بعد خطوات من روبرتسون ووك وميدان يو إي. توجد هذه المنشأة السياحية المناسبة لجميع أفراد العائلة بالقرب من مركز تشايناتاون للتراث وحديقة الأوركيد الوطنية.

الغرف
اشعر وكأنك في منزلك عند الإقامة في واحدة من 148 غرفة/غرف ضيافة مكيفة. تتوفر لك إمكانية الدخول على الإنترنت سلكيًا ولاسلكيًا مجانًا لتبقى على اتصال دائمًا، كما تتاح لك قنوات فضائية لمزيد من المتعة والترفيه. تضم الحمامات تجهيزات دش ومجففات شعر. تضم وسائل الراحة خزائن ومكاتب، وتتوفر خدمة تدبير الغرف يوميًا.

الاستجمام والمعالجات الصحية ووسائل الراحة المميزة
تمتع بالاستفادة من وسائل الرفاهية والاستجمام المتاحة مثل حمام سباحة مكشوف وصالة لياقة بدنية. تضم المزايا الإضافية إنترنت لاسلكي مجاناً وخدمة مجالسة/رعاية الأطفال (نظير تكلفة إضافية) ورعاية الأطفال/أنشطة تحت الإشراف.

تناول الطعام
استمتع بتناول وجبة رائعة في مطعم المنشأة والذي يقدم إفطار وغداء، أو استرخ في غرفتك واستفد من خدمة الغرف (خلال ساعات محددة). استمتع بتناول شرابك المفضل في بار/استراحة.

خدمات الأعمال ووسائل الراحة الأخرى
تضم وسائل الرائحة المميزة جرائد مجانية في البهو ومكتب استقبال مفتوح 24 ساعة وفريق عمل يجيد التحدث بعدة لغات. يتاح صف السيارة بمعرفة النزيل مجانًا داخل موقع المنشأة.


المزيد عن سياسات الفندق

سياسات الفندق
  • الوصول ٢ ظهراً
  • المغادرة ١٢ ظهرا
  • يبدأ وقت تسجيل الوصول الساعة ٢ ظهراً
  • وقت تسجيل المغادرة هو: ١٢ ظهرا
الأطفال و الأسِرّة الإضافية
  • لا تتوفر أسرة قابلة للطي/إضافية
ينبغي أن نذكر
  • لا يتم احتساب تكاليف الإقامة في الغرف بالنسبة للأطفال في سن 6 عامًا/أعوام أو أقل، والذين يشغلون نفس الغرفة مع والديهم أو أولياء أمورهم عندما يشتركون في استخدام الأسرَّة معهم.
  • تتاح لدى المنشأة غرف متصلة/متجاورة حسب التوفر، ويمكن للنزلاء طلب الحصول عليها عن طريق بالاتصال بالمنشأة مباشرة بالاستعانة ببيانات الاتصال الموجودة في تأكيد الحجز.
الحيوانات الأليفة
  • غير مسموح باصطحاب الحيوانات الأليفة

مرافق وخدمات الفندق

امان

  • مكتب استقبال يعمل على مدى 24 ساعة
خدمات انترنت

  • واي فاي مجانًا
خدمات للضيوف

  • طاقم عمل يتحدث عدة لغات
ترفيه

  • جرائد مجانية بالردهة
خدمات للأطفال

  • مجالسة الأطفال أو رعاية الأطفال
  • رعاية الأطفال/أنشطة تحت الإشراف
  • مجالسة أو رعاية الأطفال (نظير تكلفة إضافية)
  • أنشطة/رعاية الأطفال تحت الإشراف (بتكلفة إضافية)
معلومات عامة

  • إجمالي عدد الغرف - 148
  • عدد الطوابق - 10
طعام ومشروبات

  • بار/استراحة
  • مطعم
  • إفطار مجاني
موقف سيارات

  • موقف سيارات (عدد الأماكن محدود)
  • صف السيارات بمعرفة النزيل مجانًا
مرافق في الفندق

  • مصعد
خدمات مالية لرجال الأعمال

  • ماكينات صراف آلي/معاملات بنكية
سباحة

  • حمام سباحة خارجي
صحة وجمال

  • مراكز اللياقة البدنية

المزيد عن ميزات الفندق

أين تأكل
دلل نفسك بتناول الطعام في المطعم، أو استمتع بالاسترخاء في الغرفة والاستفادة من خدمة الغرف (خلال ساعات محددة) التي تقدمها المنشأة. استمتع بتناول شرابك المفضل في البار/الاستراحة.
الأشياء القريبة التي يمكن ممارستها
تشتمل المرافق الترفيهية في الفندق على حمام سباحة مكشوف وصالة لياقة بدنية.
المزيد عن الموقع
استمتع بالإقامة في روبرتسون كواي هوتل لتكون في قلب مدينة سنغافورة، على بعد دقائق من باتل بوكس ومركز تشايناتاون للتراث. تقع للعائلات هذه التي تضم الفندق بالقرب من حديقة الأوركيد الوطنية وUniversal Studios Singapore®.

تقييمات موثوقة من قبل نزلاء سابقين

3.3/5
جيد جداً
بناءً على تقييم 51 من النزلاء
تقييمات موثوقة من قبل نزلاء سابقين

اختر درجة التقييم

Leonardo
 
Stayed 1 night in July 2018
2.0
/5
سيء
قبل عدة سنين
I stayed in this hotel last month for 5 days. To be honest, I felt so disappointed. The room is very small even though I already booked deluxe room. It looks so different from the pictures I see in the website. The breakfast is not really good. The receptionist didn't treat me professionally and nicely. I expected being greeted with welcome smile and drink. It didn't happen. They didn't even offer me a help to carry my suitcase after a long flight and journey from the airport. Basically, they didn't care about whoever stay in the hotel. I don't understand why it is so expensive. The only good thing about this place is the location. It's a really good location near the Singapore river. You can find bars, cafe, restaurants easily. It's so beautiful at night. It's close the Clarke Quay Station as well. But I wouldn't go back there again. I would stay in the Park Hotel (next to this hotel) which is much better or in Holiday inn or Novotel which is around this area. So, be careful when you book a hotel ! Pictures don't always tell us the truth.
Abhilash
 
Stayed 1 night in July 2018
2.0
/5
سيء
قبل عدة سنين
Not a good place to be.. The rooms are really small. The reception staff are not so friendly. The cleanliness is not upto the mark. They don't even give water bottles. Pool is very small. Gym doesn't have much. Breakfast they serve doesn't have variety. It's better to book another hotel.
Duy
 
Stayed 1 night in June 2018
4.0
/5
جيد جداً
قبل عدة سنين
The first impression for me is that rooms in the hotel are so tiny. Furniture is basic, and not so modern. The pros for this hotel is that it located right next to Singapore river, in the Clarke Quay area and next to Orchard street, so that you will have a lot of choices for your entertaining, sightseeing and shopping hobbies.
Agustin
 
Stayed 1 night in June 2018
1.0
/5
سيء
قبل عدة سنين
Very poor customer service: A pyjama was missing from the room on the second day of our stay (stayed there for 8 nights). We brought the problem to the hotel staff, who answered that they will investigate, but our problem "Not having a pyjama" was never addressed, and the escalation to the manager took 2 days. Anyway the manager did nothing different, as to "investigate" and the final answer was there was no trace of the pyjama so no responsibility from the hotel. We bought a pyjama for 30$ and ask the hotel for a full or partial refund of the pyjama price which they fully denied (even though we spend 1100$ for the 8nights reservation), the manager offered as a compliment a free late checkout which we refused since it does not address our problem at all. Summary, if you are looking for a hotel with OK location and don't care much about some missing items from your belongings Robertson Quay Hotel is the place for you, otherwise don't stay there. Room: The room was quite small, the bathroom is plagued with disgusting small insects[photos attached] very bad hygiene, the blankets for the bed were old and ragged [photos attached]. Manager: no customer service at all. Breakfast: No options to chose from is a very greasy breakfast, I ended up choosing only the orange juice and toast bread.
Gowtham
 
Stayed 1 night in May 2018
4.0
/5
جيد جداً
قبل عدة سنين
Rooms are quite small and things like shampoo are not available in the room. The breakfast was fairly underwhelming as well. However, the location of the hotel is excellent. Very close to the Clarke Quay, where lots of restaurants, clubs and hangouts are located. Close to the riverfront.
Agustin
 
Stayed 1 night in May 2018
1.0
/5
سيء
قبل عدة سنين
Very poor customer service: A pyjama was missing from the room on the second day of our stay (stayed there for 8 nights). We brought the problem to the hotel staff, who answered that they will investigate, but our problem "Not having a pyjama" was never addressed, and the escalation to the manager took 2 days. Anyway the manager did nothing different, as to "investigate" and the final answer was there was no trace of the pyjama so no responsibility from the hotel. We bought a pyjama for 30$ and ask the hotel for a full or partial refund of the pyjama price which they fully denied (even though we spend 1100$ for the 8nights reservation), the manager offered as a compliment a free late checkout which we refused since it does not address our problem at all. Summary, if you are looking for a hotel with OK location and don't care much about some missing items from your belongings Robertson Quay Hotel is the place for you, otherwise don't stay there. Room: The room was quite small, the bathroom is plagued with disgusting small insects[photos attached] very bad hygiene, the blankets for the bed were old and ragged [photos attached]. Manager: no customer service at all. Breakfast: No options to chose from is a very greasy breakfast, I ended up choosing only the orange juice and toast bread.
Dean
 
Stayed 1 night in May 2018
3.0
/5
جيد
قبل عدة سنين
The hotel itself, is in major need of refurbishment. Location is very good, close to most things. Staff provide basic service levels and breakfast provided is adequate catering to the mixed clientele. The room I got was adequate, small, but did need some repairs particularly in the shower. Shower head was partially blocked so it did not spray properly. The adjustable shower wand vertical pole was missing pieces. Wifi was available, signal weak unless down in the dining area. There did not appear to be any clear directions to access the pool area or onsite amenities. Verdict: Pretty average considering the room tariff.
Romeo
 
Stayed 1 night in May 2018
3.0
/5
جيد
قبل عدة سنين
Nice hotel situated close to Clarke Quay on Singapore Riverside. Very good position! The rooms are small and old-fashioned. There is a breakfast room, but what they offer is poor and not very varied, for a vegetarian or a vegan it is a real problem, since there is only meat or eggs, just some beans, and orange juice packaged. Not even a bit of fresh tropical fruit, in the tropic Region , it's really strange!
Alicia
 
Stayed 1 night in April 2018
4.0
/5
جيد جداً
قبل عدة سنين
Reasonable breakfast offered with the usual toast, eggs, beans, cereal etc. available. Room was well designed to maximise features with limited space, has hairdryer, toilet can be used while someone is showing, nice size windows and dark curtains. Given the location, meal options nearby are on the pricey side. 10-15 min nice to one of the subways, though i am not confident that I found the closest one.
Bryan
 
Stayed 1 night in April 2018
2.0
/5
سيء
قبل عدة سنين
The location is great and for the price the room is pretty good. The biggest downside is the staff. The Filipino receptionist offered me a "deal" involving cash even though I had booked the room online. The whole "deal" sounded pretty shady.
Romeo
 
Stayed 1 night in April 2018
3.0
/5
جيد
قبل عدة سنين
Nice hotel situated veru close to Clarke Quay on Singapore Riverside. Very good position! The rooms are small and old-fashioned. There is a breakfast room, but what they offer is poor and not very varied, for a vegetarian or a vegan it is a real problem, since there is only meat or eggs, just some beans, and orange juice packaged. Not even a bit of fresh tropical fruit, in the tropic Region , it's really strange!
Jasmin
 
Stayed 1 night in March 2018
4.0
/5
جيد جداً
قبل عدة سنين
Our room was small but clean, well-organized, and had a really nice view of Clarke Quay from the window. The price was reasonable for its great location. All of the staff we met were nice and ready to help, too.
Jon
 
Stayed 1 night in February 2018
4.0
/5
جيد جداً
قبل عدة سنين
This is the second time I've stayed here in three years.... for a good reason... the place is lovely and clean, the location is excellent and the Italian just below is tranquil. The hotel rooms are relatively small but to be honest you can't fail to be impressed by the way they utilise the space in the rooms. I will certainly return
Romain
 
Stayed 1 night in February 2018
3.0
/5
جيد
قبل عدة سنين
For a tourist trip the hotel should be fine but for business trip it isn't a good option. Service is not adapted and we wasted too much time sorting a reservation already made for which all the payments were already processed. You want to avoid this kind of experience when you travel for business and have a week busy enough not to add unecessary talks.
Sambasiva
 
Stayed 1 night in February 2018
3.0
/5
جيد
قبل عدة سنين
The Rooms are pretty minimalistic and the bathrooms were very small. The rooms were missing on some basic needs such as water, Shampoo and decent closet space. Breakfast was complimentary with decent food although it was a no go for vegetarians like me for whom the only options were Juice, Breads. Overall okay.
lloyd
 
Stayed 1 night in January 2018
3.0
/5
جيد
قبل عدة سنين
Older hotel that was affordable. Friendly staff. Decent British breakfast. They could use a decent toaster as there was always a line up. It's time for a Reno job as it is showing it's age. All in all I would stay there again.
Shreya
 
Stayed 1 night in January 2018
4.0
/5
جيد جداً
قبل عدة سنين
Tiny rooms but that's very common in Singapore. They have a day use option which works well for business travel if u just need the hotel for a few hours before you head out for a meeting. It's really reasonable as you can check in anytime after 8pm and use it for 5 hour slots. Way cheaper than a lounge or hotel near the airport. It would be brilliant if they offered the day use option for the wee hours in the night as I usually land around 4 or 6 am.
anshveer
 
Stayed 1 night in December 2017
1.0
/5
سيء
قبل عدة سنين
I had really a weird experience...hotel stay was below average as the rooms were very small, no porter facility...U have to carry the luggage urself n the most worst part was the breakfast as the same breakfast was provided throughout my stay n the staff serving breakfast was very rude... with zero hospitality. Sorry will never visit this hotel again.
Junhann
 
Stayed 1 night in December 2017
4.0
/5
جيد جداً
قبل عدة سنين
Close to clarke quay. Good facilities and lots of restaurants and night life. Rooms are clean and well maintained
Abhishek
 
Stayed 1 night in December 2017
3.0
/5
جيد
قبل عدة سنين
amenities just like a budget hotel, the room are small but appointed. free buffet breakfast but the spread is repetitive and limited and virtually nothing for a vegetarian. location is nice, close to Fort Canning and Clark Quay MRT. Walking distance to Clark Quay, a lively place by the river, full of eateries, bars, pubs.
Kelvin
 
Stayed 1 night in December 2017
4.0
/5
جيد جداً
قبل عدة سنين
Overall feel and atmosphere plus scenery is very good location wise. Staffs are friendly. Everything else is up to standard as per what you expect for the amount you paying
Anthony
 
Stayed 1 night in November 2017
5.0
/5
ممتاز
قبل عدة سنين
Rooms are nice and well maintained, good views of the river from some of the rooms. Good for familys due to the connecting doors that can be locked. Fast wifi and breakfast included. Hotel staff helped with lots of tourist attractions and helping us get here, would recommend
Dundy
 
Stayed 1 night in November 2017
2.0
/5
سيء
قبل عدة سنين
Only good thing is its location. Rooms are small but can accept this. However mould, lack of cleaniness (our room was never hoovered for 8 days) , old torn apart towels, the corridor in front of room had pieces of food and other staff all the time. Pool water is dirty so are the pool walls. Breakfast is a joke. Basically you eat the same thing every day as there is not choice at all. Brown or white bread (the cheapest thing slices only) , orange juice or water, coffe, tea, beans, eggs and jam. Thant it. If you can - avoid. Not worth the price
Tetha
 
Stayed 1 night in September 2017
4.0
/5
جيد جداً
قبل عدة سنين
It's worth with the price, the building seems old but the room is nice. Like typical hotel low budget, the room not so big, but I still have space for praying. They provide simple breakfast with the same menu everyday. The location is really strategic, you can just walk to qlarke Quay. Near convenience store too. But the nearest MRT station or bus stop is about 7-10 minutes walking, no problem for me.
Ravi
 
Stayed 1 night in August 2017
2.0
/5
سيء
قبل عدة سنين
We stayed at the Robertson Quay Hotel in Aug 2017. It's an older hotel with basic amenities. Not for those expecting luxury! Rooms are nice and clean. All facilities provided, except water bottles in the room. We only had breakfast from the hotel. It is very basic. Not vegetarian friendly. And it was the same spread everyday for the 06 days that we stayed. It's very conveniently located and competitively priced. So if you are looking for a good budget hotel, Robertson Quay is a good option. Staff is rude and not too friendly or eager to help 🙄
Desmond
 
Stayed 1 night in August 2017
1.0
/5
سيء
قبل عدة سنين
I booked my hotel online directly from Robertson Quay hotel website on 12/7/2017. I was prompted to key in my credit card details. I went ahead with keying in my credit card details on the website for payment upon hotel confirmation. After the payment, I received a confirmation e-mail from the hotel. As this booking was made on behalf of my Japanese guests who came over to Singapore with his family for a  holiday, my company thought of booking accommodation on behalf of them. When my Japanese guests arrived at the hotel, the hotel staff demanded them to pay a full amount upon check in.   The guests tried explaining to them their situation but the staff were not flexible with allowing the guests to check in first despite knowing that the booking details would have clearly state that the booking was done by me. Reminder, I was already told to key in my credit card details while i made my booking online. They could have dropped me a call to check and clarify the issue, rather than letting my guest not check in on the first day of their trip in Singapore.   Our guests have to drop a call to our director and our director immediately rush down to make a full payment immediately. With the bad service, i decided to cancel the rest of the guests’ stay at Robertson Quay hotel and the cancellation fees adds up to a total of $659.20 excluding taxi fares).   My question is rather than contacting me, the staff had to ask for payment from my guests, why can’t the hotel email me the credit card authorization form and placed all charges to my credit card or at least give me a call, I’m sure all its take is only less than 10mins. I am very disappointed with the way the management has handled in this way. This has totally put to shame as my guest coming to Singapore for the first time with his family.
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معالم سياحية قريبة من روبرتسون كواي هوتل